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5/5

2003-06-04

"I am a return customer.
Memory on the Move is a great seller. Very good communication. Very good prices. Excellent packaging. Very prompt shipment.
Dealing with Memory on the Move has been a pleasureable experiance.
I have told my friends about the excellent service at least one on them have purchased from them and are very happy.
"

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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online

5/5

2003-06-04

"Memory on the Move shipped the product very quickly. Everything went as expected. I would recommend this seller to a friend."

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Likelihood of customer recommendations
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5/5

2003-06-02

"Fast, prompt shipment of charger kit that was the lowest price I found online.
I had a potential problem with the AC adapter and notified them by email and had a response within a couple of hours that a new adapter was being shipped right away.
Easy website to view and order from and I'd order from them again in a heartbeat.
Excellent Vendor - I rate them 10 out of 10 in all categories.
"

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Pricing of products and services
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5/5

2003-06-02

"This is a vendor that you can trust. I have just placed my first order with Memory on the Move and it could not have been a more pleasant experience. My purchase was of a Flash Card, and since I did not know what I needed, I e-mailed a question to Memory on the Move, expecting to wait a day or so for the response. My response came from Michael within a few minutes. Michael researched the proper product for me and let me know it was out of stock, but he did not stop there. He tracked his order to find out when he would be receiving more stock and kept me up to date with more e-mails. His diligence in following through on my relatively small order instilled confidence in me that Memory on the Move and Michael care about my business. I placed the order and it shipped promptly.

Another plus is the fail-safe system with regard to out-of-stock items. The website will not allow an order to be placed on items that are out of stock. I am currently wrestling with a different vendor whose policy is to take the order whether it is out of stock or not. My order with this other vendor happened to be out, so I have waited until my patience is stretched thin. This will not happen at Memory on the Move and I greatly appreciate their honest approach.

Buy here with confidence and do it often. Integrity and hard work should be rewarded with our support as e-customers!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-05-31

"I ordered a CF 512mb Transcend card. Excellent service and products. I don't know if USPS was backed up from the previous holiday or what. But there was a slight delay in delivery from when I planned it would be here. Michael followed through with keeping tabs on my order and communicated along the way. It arrived today, so it wasn't anything more than a little inconvenience on the part of the Postal Service.

I completely understand that mixups happen in all businesses. What means more to me is how a business will deal with these situations when they do arise. Michael is definitely an asset to his company.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free

5/5

2003-05-30

"Taking a trip needed more memory for my camera.Did some surfing found Memory On The Move.
Checked their prices, far better than any one else with no shipping and no taxes. Ordered a Transcend 1GB Compact Flash Card at a price better than any one else. Even with Memorial Day being on Monday I received it on Thursday. Tried the card out, "It is wonderful great pictures". I will be ordering from these Guys again soon. Excellent Job!!!!
Thanks Michael.
Jo
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-05-30

"Fast delivery, friendly customer service. I would definately do business with them again!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-05-29

"Very competitive price and the product (1 GB CompactFlash card) was delivered in two days, which is better than promised. A perfect transaction."

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5/5

2003-05-26

"Excellent experience, all around.
I ordered 2 items, a fast compact flash card, and
a highly rated battery charger with 4 AA bateries.
Both items were at an excellent price when
compared against other vendors on the web.
I received the items, as promised, in a few days.
Both items are working as well as I expected.
The ordering process and payment by credit card
were very easy.
"

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Overall quality of the company
Pricing of products and services
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Overall product shipping and delivery process

5/5

2003-05-23

"excellent prices
poor selection
very fast,free shipment
definitely will buy again.
"

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-05-22

"Before ever ordering, I phoned this company, which I had never previously heard of, regarding a concern I had. I got an immediate, personable, and reassuring answer. You have to go to another website to validate your use of a credit card, but for me that was just added assurance that I was dealing with a legitimate business. I placed my order on the fairly well-laid out website late on a Saturday. The order for a Transcend 256 CF memory card (30X!) and Powerex AA 2200 mAh batteries was shipped FOR FREE on Monday and arrived on Wednesday. Although I have only had a chance to give it a short work out, the Transcend card seems to work fine in my 4 megapixel digital camera and uploads quickly to my PC. From what recent literature and other websites imply, the batteries appear to be the best money can buy, but in this case I didn't spend a lot of money to get them - and the CF card was cheaper than most 256 MB compact flash cards of only 4X write speed! So far, I have nothing but kudos for this company. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall technical support
Being easy to reach
Resolving problems
N/A
Being trustworthy
Making decisions on their own
N/A
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
N/A
Web site being easy to use

5/5

2003-05-18

"I am very pleased with their service. I ordered on the 16th. Delivery was promised for 3-5 days thereafter. I actually received delivery in 2 days. The product was exactly as specified. I plan to to business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-05-15

"I was very happy with their product knowledge and customer service. I will buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-05-13

"Great prices, superb products, honesty, responsiveness and promptly service. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-05-10

"I ordered through their webpage near midnight on the 6th, and the order was shipped on the 7th and arrived on the 9th with no problems. They had the best prices and shipping and I am very pleased with the order."

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Overall product shipping and delivery process