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5/5

2020-09-29

Bought the wrong RAM, they figured it out and sent me a new one

"Great customer service rep named Eric asked all the right questions to find out why the RAM stick didnt workes. He walked me through a bunch of steps and even asked me to text him a photo of the old ram sticks I already had in my computer. Great experience, would buy again."

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Verified
1/5

2014-05-08

"Shady business. We called to ask for a formal estimate cost of fixing the pool for the appraiser. Brian came but only gave me an email of repair cost instead of a formal one which I can't use. I called them again and they promised that I'll get a formal one at the end of the day which never arrive. Then they stopped picking up my calls. Tried to call for 3 days and left 5 msgs but they never bother to return calls. I should have known since they don't have any physical address listed on their site. Waste of $100 on a fraud shady scamming business."

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Verified
1/5

2010-11-09

"Memory Up has a great Web site with helpful utilities to find the right memory for your computer. Unfortunately, this utility recommended the wrong memory for my Mac. Upon discovering that it didn't fit, I contacted Memory Up and they issued an RMA, and I sent it back. When the replacement arrived (about 40% more costly than the original order) it had not two, but only one memory stick. Which is odd, because mac memory is always installed in pairs. I contacted them again, and they said that because their shipping department scanned two, it was not their responsibility that there was only one in the package when it arrived. They then offered to sell me the missing memory at a discount, amount not specified. I wonder if they sell a lot of memory this way?"

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Verified
5/5

2010-03-29

"Excellent and honest company. I even had to deal with their customer support since UPS did not deliver to the right office, and they were quick to overnight new memory (at their cost) when the package did not turn up.
I will certainly be back, and recommend others to do so.
"

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Verified
5/5

2010-03-23

"I spent a couple months looking for memory for my older Sony camera. Those I found I always ended up returning because, even though the seller said it would work, the camera would not recognize it. Then I found Memory-Up. Not only do they guarantee it to work in what they say it will, but it is guaranteed for life as well. I took another shot at getting memory from them and I could not be happier!! Not only did it work flawlessly, but it was shipped promptly and I had it waiting for me in my mailbox in just a handful of days. You can be sure that if I am in need of memory in the future that I will be buying it here!!!"

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Verified
5/5

2010-03-23

"This is my second purchase from Memory-Up. Their prices and the guarantee that the memory will work are unbeatable. I received the memory three days after ordering which was also a nice surprise. I have had absolutely no problems with either memory purchase and have actually reccommended Memory-Up to a few of my friends."

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Verified
5/5

2010-01-23

"I placed an order for memory for a Dell Computer on Friday and received it Monday noon.The timely delivery was very pleasing considering it shipped from California to Ohio. The memory worked well and I will be doing business with Memory-Up in the future."

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Verified
5/5

2010-01-12

"Excellent service. Response was quick. When I had problems, the support was as good as could be hoped for. I had to return the whole order os that we could try replacements, got new parts shipped right back. Had to return one of two memory modules because of problems with my motherboard. Got a refund right away. (The problem was never with the parts they sent.) I would buy here again. "

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Verified
5/5

2009-12-23

"I needed a memory chip for my Sager notebook. The Sager folks told me it was not available anymore. I looked on the web and found MemoryUp.com. I located the "family" of my 2003 Sager notebook in their list and ordered the memory. It came on time and it works fine."

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5/5

2008-10-01

"I have very rarely come across a site that has such an easy ordering process, great order communication and follow up, and great delivery - just a great service all the way through. I don't often comment on sites, but I was so impressed with memory-up that I asked them where I could leave a review. "

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Verified
1/5

2008-08-05

"I was highly satisfied with PC expansion RAM I'd previously ordered from memory-up.com, so I also ordered an 8GB flash memory card. After having intermittent issues with data corruption on the card, I sent it back for replacement under memory-up.com's "lifetime warranty" guarantee. I was then called by their returns department and told that they would not replace the card as it was not the same one I had purchased. I explained that this was impossible since I have never owned any other 8GB flash cards besides the one I purchased from memory-up.com, but the support person wouldn't budge and insisted I take it up with a Chinese company whose sticker was on the card. I feel cheated by this experience as they somehow sent me the wrong product and are now making me pay the price for their mistake. I will definitely not order from memory-up.com again."

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Verified
1/5

2008-03-25

"Incompetent company. I used my only credit card (that I always use to purchase items online) but they said that they could not verify the billing address and would not process my order until I had the additional address added by my bank (mind you, the address I provided Memory-UP is the ONLY address my bank has listed on my account). Despite all of this, Memory-UP STILL charged my card and I highly doubt that I will see either my ordered product or a refund. Save yourself the headache and go with a reputable company such as Data Memory Systems. Nightmare."

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Verified
5/5

2007-08-11

"Completely satisfied with my order. I was unsure in the beginning, because Memory-Up has had good reviews on this site but no recent customer ratings (none in 2007). I needed a new RAM memory module for an older FIC motherboard, and local stores no longer carry them. An online search turned up several dealers, but a couple of vendors with cheaper prices did not have great ratings, so I stayed away from them, after I had problems in the past with cheap ads and not so great reviews.I placed my order on Monday, with free USPS shipping (you can't beat free shipping). The item arrived on Saturday. I put it in my computer and it works perfectly. Also their "memory finder" feature will assure that customers are getting compatible modules that won't have to be later returned for any reason. Thumbs up to these guys."

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Verified
5/5

2006-11-03

"Site was easy to navigate. I ordered the Black Diamond 1GB PC2700 RAM stick for my laptop and recieved it 3 days later. RAM was VERY carefully packed and the anit-static bag was sealed. They guarantee the item to work or full refund... maybe a few bucks more expensive, but DEFINATLEY worth it. Will Buy from again."

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iwj
Verified
5/5

2006-06-12

"The website told me what I needed to buy, they had the best price, and shipping was free. I plan on using this company in the future"

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