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Verified
5/5

2006-06-04

"I purchased 2 sticks of 1gb memory. Asus said motherboard would accept 2gb total-- they were wrong, only 1.5 gb.Memory-up exchanged the one I couldn't use for another I wanted for a different computer. Shipping was very fast-2 days from Ca. great memory. I highly recommend them and the terrific customer service.The Black Diamond memory is working perfectly Thanks."

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Verified
5/5

2005-12-30

"I found this store to be a great resource for memory. Not only did the store have the necessary memory, but it also had detailed spec reviews for the memory so I could determine if I was choosing the correct memory for my system. Delivery and service were timely, accurate, and courteous."

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
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Verified
5/5

2005-12-13

"Good selection, easy-to-navigate website. Item received on time."

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Overall quality of the company
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Value the company offers
Is consumer focused
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Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
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Being updated on the exact date the delivery was sent
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Verified
5/5

2005-12-08

"I found this company through Google. I was a little nervous at first, never heard of this company before. I took a chance and Voila! Memory at less than half price than Dell, Is has been working perfectly for three months now, didn't even need tech support.
Ah! by the way the order was sent very quickly. I will be buying more from Memory-up first chance I have. Thanks!
"

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Overall quality of the company
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Is easy to do business with
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Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
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Verified
5/5

2005-12-02

"I had a great experience with Memory-Up. They took all of the uncertainty out of ordering memory. I loved the web form requiring you to identify your computer model number and then they put this information right on the invoice. I have ordered memory from other vendors but this was my best experience. There was no angst about ordering the right chip. If the need arises in the future, they will be my vendor of choice."

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Verified
5/5

2005-10-24

"Easy to order memory. It arrived quickly & was brand that I ordered. Installed it & it worked great. Would definitely order memory from them again - great price & service."

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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
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Verified
5/5

2005-08-28

"Excellent communication and service, Very fast shipment, Highly recommended!!"

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Overall quality of the company
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Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-08-05

"Fast and efficient service, plus a great delivery on troubleshooting assistance when queried. Definitely would consider using this vendor again."

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Verified
5/5

2005-07-23

"Fast delivery! Great product! I would definitely purchase from this seller again."

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Verified
5/5

2005-06-05

"Great quick and accurate ."

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Verified
5/5

2005-06-04

"good guys. called me to make sure i got the right part. error on their website said a 1gb chip would work w/ my 17" g4 powerbook. called me to confirm the change and it was actually less money. great company."

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Verified
5/5

2005-06-03

"I really appreciate their quality of the product and excellent communication and service. Geroge was the gentleman I had communicated with and he was very knowledgable and kind. He went out of the way to ensure that the memory I was purchasing was compatible with my laptop. They have fantastic business ethic, so guys, keep up with it!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-05-12

"Excellent prices and service. Easily one of the best mail order retailers I've ever dealt with."

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Verified
5/5

2005-05-01

"The website was very easy to use to find memory that would be compatible with my laptop. The prices were reasonable, and the shipping was fast. No complaints... I would shop there again if I needed more memory for a laptop. I usually purchase things from newegg, but memory-up makes it very easy to get compatible memory even for people who know nothing about computers."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
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Being knowledgeable
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Being trustworthy
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Resolving problems
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Making decisions on their own
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Verified
5/5

2005-04-25

"Good communication, excellent service, fast shipping"

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