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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified Men's Wearhouse Shopper
Verified
5/5

2018-01-03

"Nice experience shopping. I was able to navigate much faster from page to page than other websites I have been on. I refreshing change. Nice prices too."


Verified Men's Wearhouse Shopper
Verified
5/5

2018-01-03

"I really like shopping online at Men's Wearhouse for its convenience because I live 150 miles away from the closest store. I really, really enjoyed the Missoula store because of the excellent service. The Idaho Falls store left much to be desired as far as service goes. There were many young men sitting at the table and one on the phone and one or two in the back, but no one would wait on us. When I asked the men at the table, one of them said the one on the phone would help us, but he had been on the phone for a long while and it didn't look like he was going to be getting off the phone anytime soon. Finally, one of them went to get someone out of the back to help my son with tailoring his suit pants so they weren't so long."


Verified Men's Wearhouse Shopper
Verified
5/5

2018-01-03

"I was told you had what I needed and it was. A friend let me try what I needed and I was impressed by look/fit/price et al!"


Verified Men's Wearhouse Shopper
Verified
3/5

2018-01-02

"you need to make your site more mobile-friendly.as far as i can tell, you always have had problems with this."


Verified Men's Wearhouse Shopper
Verified
5/5

2018-01-01

"Quite comfortable, convenient"


Verified Men's Wearhouse Shopper
Verified
4/5

2018-01-01

"I love Men's Warehouse.Thought shipping was a little pricey."


Verified Men's Wearhouse Shopper
Verified
4/5

2017-12-31

"i would suggest adding the perfect fit and reward certificate tab before adding the whole customer information."


Verified Men's Wearhouse Shopper
Verified
4/5

2017-12-31

"My general experience at Men's Wearhouse has always been great."


Verified Men's Wearhouse Shopper
Verified
4/5

2017-12-30

"Site loaded slowly when filters changed and had inconsistent sort orders when filters applied then removed."


Verified
1/5

2017-12-29

horrible customer service

"This place is absolutely horrible. My mother purchased two shirts for christmas. French cuff. One was a tuxedo shirt. I could not find the receipt. I just wanted to exchange the tuxedo shirt for a French cuff dress shirt as she requested in the first place. That was not possible. They picked the tuxedo shirt for her. They didn't even know they sent her out with a tuxedo shirt. Must sell alot of those. I then had to spend the day looking for the receipt for an exchange. The first visit a waited 15 min for "Ron" the manager that never came out to help. The second visit he was at the counter. Didnt respond to my "How is your afternoon?" was already on the defensive, and seemed exhausted standing. Waist of my time and money. Rather spend $20 more at Jos A Bank and have great customer service. Quality just doesn't come in the shirt it also comes in the experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified Men's Wearhouse Shopper
Verified
5/5

2017-12-29

"really elegant website-- visually clean and clear and deeply functional. It was a pleasure to use it!"


Verified Men's Wearhouse Shopper
Verified
3/5

2017-12-29

"Great experience but wondering what made me stop getting email about sale items etc"


Verified Men's Wearhouse Shopper
Verified
5/5

2017-12-29

"It was super and easy, but at checkout, one of my items was no longer in stock so I had to go back and select something else before completing my order."


Verified Men's Wearhouse Shopper
Verified
4/5

2017-12-29

"Initial challenges but now better"


Verified Men's Wearhouse Shopper
Verified
5/5

2017-12-28

"I enjoy visiting the website. It is very thorough."