"It was hard to sign in during checkout. It kept going back to the previous page, but other than that it was great"
"Great. Only issue was on completing the sale (addressed above"
"I had a great experience with Men's Wearhouse-Online Services & the store at South Oyster Bay Road... Edward was the employee."
"1) Selecting a look is confusing.2) Removing / Undoing an accidental person added to the list was not clear at all. Took me several visits over the course of a month to figure that out.3) The listing of important information (e.g. event Group # is not well displayed at all. Small text at the bottom of the group page4) Renting this tux has several different tracking numbers: Group #; Order#; and a Reservation #. Which one do I need?"
"Need to have all sizes in stock and more color options for shirts."
"Overall I enjoy men's wearhouse I'm just confused as to why you have so many website issues. You should really invest more into functionality."
"Went into purchase a suit for my son at Tri County near Cincinnati. Was shown a suit for 399. Told the salesman I did not want to spend that much. He then showed us one on sale for which sale price was around 250. It fit we bought it, along with 2 pairs of socks and also were having pants hemmed. My son signed the credit card receipt and on the way home I discovered we were charged over 500!!! "
"Very easy to shop and f i nd products"
"The customer service was great and the prices online are fantastic."
"the pages were slow to load, and my search filters repeatedly got dropped"
"I like the quality of your merchandise and the fact that if it doesn't fit I can take it to a store"
"i was very sad that my perfect fit rewards coupons had expired and couldn't be used."
"could not get the sleeve length sizing, I may have missed it on the site."
"This is insane! All of my wedding parties suits were wrong sizes and they gave me the wrong pants and jacket. Never seen so many mistakes made by a company! I have 1 day till wedding and no solution. Horrible experience! "
"Was buying a suit for my nephew for a sweet 16 party. Needed everything. Dropped nearly $700. For tailoring I left the actual suit and told them I would call in a few days to ok the tailoring, which I did. Mr Green the salesman that helped me initially and I spoke to on the phone said ok, it will be ready on Monday. (I live in Pa and my nephew is in Long Island NY so my sister called to be sure it was ready and it was not even started). Told to come in on Saturday - six more days. Go in on Saturday and Mr Green was not very accommodating as the suit looked like only the pant legs were taken up (which they have to be since they are sold unfinished). The tailoring for the waist and seat were not done. Mr Green was very condescending towards me and when I pointed out that the receipt incorrectly said take it in, vs let it out he brushed me off. Again I remind you I paid nearly $700! The on site tailor Mr Singh was a pleasure, and he realized the suit was the wrong size and told Mr Green to give him a new one a size up. We were told it would be ready by Sunday at 3 pm. We go back on Sunday at 4 pm and it was not done and were told to come back by 6pm which I could not do as I was returning with my nephew to PA. We waited. Thankfully Mr Singh worked as fast as he could and it was done in about an hour. While we were waiting, another family for a barmitzvah were being taken care of or should I say not being taken care of by Mr. Green. The boys suit was too large on the jacket and the pants were way too long. When Grandma started to complain, Mr Green again was very condescending toward her and told her to calm down, no use in getting upset. But again I remind you the amount we are paying for CUSTOMER SERVICE! I would strongly suggest, Mr Green find a new line of work! I feel sorry for the rest of Long Island that may have to deal with him."