"Title says enough! Now sending mails but also here no response! Gonna contact my creditcard company soon to get my money back as this feels like a scam! My advice: Don’t shop with them! "

"I ordered 4 items from the site and paid extra to have them shipped quickly. They arrived on time but did not fit so I followed the process on the return policy - returned in new condition with tags, paid for shipping back to address on the website, included return label and returned within 30 days of purchase date. I am now going on week 3 without a refund. I have UPS tracking info, order details, etc and customer service tells me I sent the items to the wrong place. When I prove I didn't (pics of the UPS tracking records), they say they can't find them and I must have sent them to the competitor. Then they find the problem on their end but can't issue a refund for another week. The best part...I found the same items on Amazon, paid nothing for fast shipping and they arrived in half the time. Won't be shopping at MensUnderwearStore.com ever again. "

"Of my several orders during the past year (all items showed in stock as of order time) all had items that were not in stock....and instead of shipping what IS in stock with follow up shipments of items not in stock, they hold the whole order. Recently ordered three items...one out of stock...to ship in three business days. Right. Last time it took over a month. Done with these guys until the can get control of their inventory system. Too many other better alternatives.
"

"Absolutely appalling company - will take orders for goods they don't have and just not repay the order. They also don't send the goods, don't answer emails, don't answer their phone and don't and just blame the posties for a weeks of delay.

Would never use this company again. Do not buy from them"

"I have been a regular customer of theirs. Bought over USD3200 worth of stuffs over the course of 3 years. But as of late, their practice have been that of a low life thief and service excruciatingly appalling.

Point 1:
They take orders of yours despite some items are out of stock. They then mention, they will send once the items comes to stock. Two weeks later, I get an email that they can't stock it and so they gave me choice of credit card refund or store credit. I opted for credit card refund. But guess what? They money never got refunded.

Point 2:
I don't receive the shipment of the items, have sent several emails but no reply. I just about had enough, their something called as taking it up with your bank. My bank got their hands so far up their a**, it must have been very painful for them, all was refunded within 5 days.

Point 3:
Once my credit card issuing bank asked for a chargeback, I had all the emails to prove my point. And they none going for them to back them up to fight the claim. On day 5 of claim from my bank, they come back to me with a happy smiley service like all was okay! And trying to convince me everything is okay and they have shipped the item, well if you have, at least be in touch with your customer, as to why it never came. Also that got nothing to do with refunding the back ordered items, them bunch of hyenas. "

"Extrememly poor service and response. Shipment took over a month and have yet to arrive still. Wrote a number of emails back to them and non got a response. Completely irresponsive site. Wasted close to a 100 bucks and nothing came."

"ALL THE MensUnderwearstore are FAKE !!!
MensUnderwearStore Made in MADAGASCAR
Official Puma Store Made in ISRAEL
Mistranslation on the TAG.
Polyester = Poliéster !!!
Que veut dire : Sécher par culbutage à faible ?
Look tag with Fault spelling.
EXCLUSIVE OF TRIMMINGS with 2 M ...
Imitation items with wrong size and bad Quality.
Look the official store Of all the brands and you never see this Collection !"

"I've been ordering from their company for quite some time now. They haven't messed up on my orders (which I order almost frequently), free shipping and it usually ships the next day, which my orders arrive really fast. I also love their "boxer bucks" which everytime you purchase an item, it adds up. Depending on how many "boxer bucks" you have, you can redeem them thus making your next purchase cheaper. I will continue shopping there, that's for sure."

"The underwear was dirty, not as described, sizing was wrong and they would not make it right. I would not recommend them at all, shop somewhere else and save your money."

"Great prices. Free shipping. Discounts for return customers."

"I have ordered from Mensunderwear.com before and have returned time and time again. They always help you out with any order issues you have and correct any issues you may have. I have only good things to say about this company. Order from them, you will not be disappointed! Great Softwear!"

"Always a great place to do buisness. Great selection and prices. Order is always shipped quickly. I have made numerous purchases from them, only one minor mistake and it was handled quickly."