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Meridian Tactical Supplies

1 reviews
1.00 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2005-05-22

"I would strongly advise against ordering anything from these people.

Placed order online for a total of USD $199.95. The order confirmation page stated "Please note, you will not get a shipping/order confirmation until your card has been charged." so printed the page as record of purchase.

About three weeks later had not received any confirmation that order had been sent so decided to order goods elsewhere - sent email asking for order to be cancelled and received a reply the next day with just one sentence:
"This has shipped.... About a week ago..."
No shipping number or date or any other information was provided. I checked my credit card balance and it had been debited the amount and yet no confirmation email had ever been sent.

I sent an email back asking for a shipping number and received no reply. Several days later I again asked for a shipping number and stated they had poor customer service. I received the following reply:
"we close on the weekend and we had a holiday in this state
yesterday...

Whay is this poor CS???? We cannnot spend time with our
families!!!!!!!!

I'm looking for it... we have a lot to look through..."

Still no shipping information was provided.

I have since sent several more emails requesting shippinh information, the last one admittedly was not very friendly. I have received no other replies and have now given up ever seeing my goods.

I am currently pursuing this matter through my credit card company.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Value the company offers
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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
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Variety of brands and products offered
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Overall quality of ordering process
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Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
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Making decisions on their own
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Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
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Customer service being easy to reach
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Overall web site
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Web site being easy to use
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