"I bought a tablet from them and it arrived on time and was as advertised. However, it was loaded with the Chinese version of the Android system and had no English owner's manual. It did not even have the capability to access and use Google's "Play Store" apk in the U.S. BUT...their customer service followed up and worked with me to get the proper software loaded and operational. Good prices on even some devices not released here in the US yet, but you may find they need "sorting" out as far as pre-loaded software goes. Merimobiles did that for me and has very good follow up!"
"Once I figured out how to connect wifi I have no problems. Cube works like a charm. Pity there is no English manual, but with the help of you tube videos I am learning fast. Arrived much quicker than expected even with free postage."
"Great transaction and fast delivery. I would recomend them for any purchase. "
"Jay at merimobiles is a great guy, I had a customer issue and he got it resolved with minimal fuss. not only that he went out of his way and ring over the Christmas to make sure i was happy. the chargers i received where not correct and i had to purchase ones locally because of the time frame before Christmas day. he refunded my the difference. Jay if your reading this ask merimobiles for a raise, your worth every penny.
will be happy to buy from merimobiles again
"
"Definetly this is one of my coolest and best experience online that I had so far. This is the second time that I purchase @Merimobiles, and they always gave me quality, attention, and respect. The prices are very good, fast shipping (with a track number) and post-sell is really good. For sure they have on me a faithfull customer! All the best and wish you lots of success Merimobiles!!!"
"had a problem but it was resolved in a very nice way
Customer Care
3:58 AM (45 minutes ago)
to me
Hi Jasper,
I have read the whole conversation you had with Crystal and I have spoken to her she did not understand what you meant. You have dealt with us before and you know how we value our customers and like to provide service, be fair and give us the chance to gain back your confidence. Let me know if you still want the watch and ill arrange to get this out on top of refunding the money for the watch and 23$
please advise
Please accept our sincere apologies
Jay
Merimobiles Service Team Manager
Customer Care
4:27 AM (16 minutes ago)
to me
Hi this is to inform you that I have refunded you the 23$
here is the confirmation code.
2012-12-07 05:18:49 CREDIT 23.00 ######### Y:RETURN:1a6eb76:::NNN
Let me know if you have received my last email regarding the order issue and the conversatoin you had with Crystal
thank you
Jay
jesus christ
4:44 AM (0 minutes ago)
to Customer
yes that would be very kind of you, i see that you have already refunded me while as i was typing this email, thank you for sending the watch on top of it. to be honest i was shocked when this happen i stated buying from you a few websites updates ago before you had a legit looking site, so i did alot of research into merimobiles and found that your customer care seemed top-notch and that most complaints where unfounded, i will make sure right now to go and post these latest emails, which will present merimobiles in a very good way. thank you and good day"
"I'm from the Netherlands. I bought the Huawei Honor 2 mobile phone. It is a great and very fast phone!
Everything went perfectly. Also shipping with Yanwen went well. There were no additional costs.
All my questions about this phone to Merimobiles are quick and clearly answered. Merimobiles is for me a good shop. I can highly recommend this shop!"
"Definetly my coolest and best experience online that i had ever. I bought serveral times in Merimobiles, and they ever gave me quality, attention, and respect. The best prices that i had seen, fast ship and after sell is perfect. They have a faithfull customer, it´s right! Thank you Merimobiles!"
"my order of a window n70hd tablet was dispatched in 2 days and arrived in 14 days to the uk using free delivery option.Great tablet really impressed with it,I must also say how impressed I am with merimobiles they answered all my emails within 3 hours and were always most helpful my thanks to Jay for all his help.I would highly recommend merimobiles I have found them to be very honest and helpful. "
"Stay clear away from Merimobiles!! I ordered a birthday gift for $39.99 for my nephew in Aug, my first order with this company. A month later it arrived broken and incompatible with US outlets. You can imagine my nephew's disappointment and my embarrassment when my sister-in-law contacted me and suggested I avoid this company in the future. I should have listened to her right then, but since it was under warranty, I contacted their Repairs department and sent photos of both the plug and the broken toy. They agreed to send a replacement and pay for return postage for the unit. They were polite in their e-mails, but this took about half a dozen e-mails on both sides to get to this point as their people seemed untrained to anticipate the usual issues with this kind of situation. Well, after hurricane Sandy passed, my sister-in-law who lives in the mid-atlantic coast, packed up the toy and hauled it to the post office only to find to her shock that the lowest shipping was $56 to get it to China - Yes, they wanted it back to China! So I asked Repairs if they really wanted it back for $56 shipping to China. They replied I had to pay the return shipping if I wanted a replacement! I suggested they just refund me my $39.99 and save us all any more trouble and expense as it was now 3 months since I first placed my order and 2 months of subsequent communications about this broken toy between 3 parties. Their last communication was Nov 23 to offer me some credit for a future purchase, but NO refund! - After what they put me through I asked them why in the world would I buy from them again. Haven't heard from them since. Stay away!! Worst on-line purchase experience I've ever had!!! It sounds like from other reviews you might get lucky and actually get what you paid for in good working order. But there is no easy or reasonable recourse if you don't. Their warranty is pretty much worthless - I fell for it, but learn from my experience. If I could rate them with zero stars I would.
*After I posted this review, Jay contacted me and issued me a refund immediately and said there was no need to return the defective toy. He apologized and said that the situation should have been handled differently by Merimobiles staff. I agree and consider the matter equitably closed. I am sending him a copy of my e-mail thread with the Repairs rep since Jay mentioned they are interested in improving their processes."
"Good company, good service and good product. Everything went very well. The best of Merimobile is its customer service with the live chat. Usually in other sites I get angry and cancel my product because the bad timing to give an answer.
Got my product with DHL Express in 3 days as promised from Hong Kong. The only bad thing that there was was the Aduana fee. Because I live in Spain (the country of Thievs ~~) I had to pay an extra 45$ for the fee.
Anyway, buying the mobile with merimobiles cost me very much less compared to "real" mobiles from aknowledged companies."
"In my opinion the number one store online. Send exactly what you asked for. Respond any mail and any technical question.
Technical Support Assistant updates and upgrades devices.
I've bought three devices for me and my friends. And there are more on the way ..."
"I bought an Asus ZenFone 6 from Merimobiles which is my number one China webshop. They are reliable, shipping very fast and respond quickly on chat.
The phone is just perfect: very fast, no lag, no heating at the back as some says, the camera is also very good. The battery takes a bit more than 2 days what is really good from a 6 inch device. I installed a lot of apps from GOOGLE PLAY and still 1,5 GB RAM is available.
Highly RECOMMENDED device for coins and another PERFECT transaction from Merimobiles. Thank you, Guys!"
""Ordered Late on the 25th of October and arrive on 10th of November, just used the standard delivery to UK to avoid any import duty. Latest AZ model without the ghost touch issue. The screen quality is excellent great viewing angle. Comes with android 4.0.4 .
Good communication wil be happy to deal with again.
Thanks"
"I've recently purchased Star Note II N9770 5.1 inch Android 4.0.3 1GHz Dual Core Dual Sim 3G Smartphone Dual CAM. This phone is worth every penny and the guys at Merimobiles are friendly and answered all my emails. I have already referred two of my friends. It was a very pleasant experience. I will buy again :)"