ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2024-01-25

Excellent Job

"Order parts for a fair price, arrived early, packaging was A+. Highly recommend."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-01-16

Great online shopping experience!

"Would use Metro Toyota to order parts for my home maintenance work any time! Free shipping, quick delivery, and great prices! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2023-12-28

Parts Department Purchase

"Dan and Barry were extremely helpful in identifying the part I needed and assisting me with purchasing it online at a lower cost."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2023-08-02

Considerate and Helpful

"Susan, the service advisor, was excellent. It was a high volume day, yet Susan was very patient and considerate with my questions. This was my second visit for scheduled service, and I'm looking to keep an accurate record not to mention, see if any critical service items were missed by the previous owner. (Yeah. I actually read the owners manual) She reviewed my history including previous owner service; and, before I could ask, was already printing the entire record so I could review. Here's the thing: She actually took a couple minutes and went through it WITH me … comparing it to Toyota's recommended service points … instead of just handing it to me and ushering me out. I actually felt like someone cared ( a rare occurrence at other car dealerships) and wanted to work with me in my maintaining my maintenance schedule. It may seem like a small thing; but, it makes a difference to a car owner. I'll stay with metro and Toyota, as long as they keep good people like Susan around. Thanks. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-12-17

Awesome value!

"I would 100% order from Metro Toyota again. They had just the part I needed for my Tacoma and they had a very competitive price. I am very happy with the service/product I received! Thank you!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-12-03

Parts Desk

"Jesse does a thorough job getting my order ready for shipping. Knows what to do to get you the part numbers for your VIN, then after I order he completes shipping quickly and fast! Highly recommended, saves me lots of money versus from the local monopoly Toyota/Lexus dealer.
Thank You!
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-11-11

Parts Center

"Easy parts online order for my Toyota car!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2023-11-09

Excellent customer services

"Jesse from your Parts department sent me a notes make sure my order is corrected. He is very experienced and excellent customers oriented.
Will be back order for more.
Thanks Jesse!
Choi
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-10-13

Parts

"Great people and great parts service!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2023-08-27

Excellent service!

"Parts counter staff was extremely helpful! Parts arrived next day!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-08-25

Online 2023 Toyota Tacoma Bed Mat Purchase

"Extremely simple process with the best pricing that I found. Great deal with free shipping. Will definitely use them again."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-08-19

Buying a new car

"All was first rate. Nice experience all the way "

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2023-08-11

EASY, PRACTICAL AND EFFICIENT!

"EXCELLENT, SO EASY WHEN YOU SEE THE PARTS AND FIND THE RIGHT ONE! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service