"Great experience from the time we started working with Norbert to the great service from the driver, Ed. Metropolitan Shuttle is extremely customer service driven. Norbert was great in helping with scheduling the Shuttles, an experience we have not had. He made it easy. Ed was professional and had a wonderful demeanor."

"Wonderful company that jumped in and saved my company at the last minute. Richie was an awesome personable and well informed driver who did his homework before he arrived. Everyone loved him.
Would use them again and again! "

"I have been in the process of Chartering a bus/ shuttle for a professional organization, and I have been calling around getting bids for our trip. The variety and level of customer service I have been exposed to ranges from 'I would never let my guest ride on your bus' to 'Metropolitan takes the cake'!. As a customer service professional myself, it was breath taking to speak with a customer service representative who could deliver text book service with a genuine quality. He took the time to listen, document and confirm all of my request. He offered possible solutions and was extremely polite and professional. I know that without a doubt all of their front line customer service employees have had the same level of training, education and accountability which should put anyone at ease when choosing a company for this type of service. My guest should and will be treated with great service, and this company proved it with one phone call. "

"After trying for days to get a bus in the Orlando Area, I came across Metropolitan Shuttles number on line. Fast , efficient and professional - they got me a bus in no time. The day of the event the driver was professional and courteous. Couldn't have asked for a better experience."

"Great driver, great price. Thank you for a problem free trip. I would not hesitate to recommend and use you again."

"Thanks again for the reliable service. The bus was comfortable, the driver was friendly and you guys are always on time. I love never having to worry about the transportation part of our event. "

"it was an amazing experience. the school bus was brand new, the driver was on time and polite and followed instructions perfectly. I would use this service anytime I need to move a big group."

"Our driver was very personable with our students, parents, and staff. Even though he was not an HPA employee, he still carried himself as if he was. The students loved him and do miss him. Metropolitan Shuttle was able to support our school in the hurried chaos of beginning our transportation service.

Thank You."

"Great company to work with. Very accommodating! Kevin Martin has been the person that I have dealt with every time that we are in need of transportation. he responds fast and will include all details for a smooth transition. Great company!"

"Awesome experience! THANK YOU!"

"Used Metropolitan Shuttle for a business group flying into Grand Forks traveling to Flag Island and I will never use them again. The upside was my clients were not aware of any issues although from beginning to end this company in my experience as a travel agent was sub-par. Communication was terrible, contracts were incorrect etc. "

"Everything went as is should. Thx!!"