"Excellent personalized customer service. Chen made purchasing a computer online during finals “crunch time” a breeze. I highly recommend Michael’s Electronics!"

"After ordering at Newegg, the info said it was from Dealking, then it became MichaelElectronics2? Cmon now... I thought I was going to be pushed around and never receive my $3000 product - with next day shipping I might add. Low and behold, it arrived on time, fully functional, and spec'ed out as purchased. Wow.. what a positive 1st time experience from a company I never heard about! This beats out Ama2on, Best3uy, and other larger online presence. Keep up the great work MichaelElectronics2!! "

"I ordered a laptop through the Walmart website (MichaelElectronics2 is a supplier for that). I requested and paid for overnight delivery, but Walmart didn't send a confirmed order through to MichaelElectronics2 (here after called "ME2"). I needed the laptop overnight and when I realized it wasn't going to ship I talked Walmart into giving me the help line number for ME2. I called ME2 and was connected to a support person named Chen. Chen was fantastic! I explained my problem and it was complicated by the fact that if they sent it overnight it would have to be a Saturday delivery - which ME2 typically doesn't do. After I explained that I needed it over the weekend to get it ready for work on Monday Chen took the bull by the horns and called the factory directly. He arranged for a Saturday delivery for me and then followed up with tracking information, and followed up again to make sure everything was going OK.

Usually when you reach a support line it seems like they will only do what's in their script -- but Chen went above and beyond and created a solution for me, owned it through to completion, and made sure everything was good. I was so impressed that he was truly interested in helping me with my needs and made sure it went well.

With service like that, an unusual experience these days, I recommend them strongly!

Signed - A very happy customer!!"