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Micro Direct International Corporation

4 reviews
5.00 / 5


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Product & services pricing
0.00/5
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0.00/5
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0.00/5
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0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2007-03-05

"Highly recommended! Great prices. Honest, fast service."

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5/5

2006-03-09

"Highly recommended! The REAL proof of any store is how it handles things when something goes wrong. MDIusa.com is refreshingly honest and strightforward, and the purchase process was simple, quick, and easy. I ordered over the phone, not via the website. There was NO attempt at an upsell, just very knowledgable help beginning a week ago, when I first called. They accurately knew when the item would begin arriving -- I was ordering an Olympus Evolt E-330, and it wasn't in stock, yet, at most dealers! I called back the next week to complete the order, and the camera shipped five hours after I ordered. The price was comparable to the best I could find at the East Coast rip-off stores. They made a minor mistake in my shipping address and the camera was misdelivered -- and apparently stolen from that address. MDIusa immediately shipped a replacement to me with no whining, just good service. The E-330 arrived next-day at my home outside Houston in great shape and the whole process was VERY satisfying; they know what they're doing, and they kept their word. As always, individual user mileage may vary, but I will do MUCH more biz with them. Courtesy and trustworthiness were right on the mark. This was a good experience for this Texan -- no problems, no complaints, so, I rate 'em AAA+++ & very satisfied!"

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Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
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Web site being easy to use
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Verified
5/5

2005-02-20

"The price for the item I purchased was very reasonable. They shipped the product expeditiously. Could not ask for a better vendor. Any other small business' that needs the items this company has I would highly recommend them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-06-08

"A straight forward internet company. I ordered the Nikon coolscan 9000 and received it four days later as promised. No hassles, no attempt to sell me unneeded products. An honest dealer. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
N/A
Is trustworthy
Is consumer focused
N/A