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Verified
1/5

2009-03-06

"I called and spoke to a rep about a telephone cord that requires six(6) conductors, BELKIN PHONE CABLE - RJ-11 (M) - RJ-11 (M) - 25 FT, specifications. I was assured that the P/N BEL-F8V101-25-IV was just what I needed. So, I ordered it on Feb 6, 2009. Two weeks later I called again and the rep told me that she had just put it into the system. Shortly there after, I received an email conformation of the order. It took two weeks to receive the order through FedEx who received the shipment two(2) days ago. That works out to exactly one(1) month to get a package from Glendale Heights, IL, to Cincinnati, OH. I can drive that distance in less than 8 hours. IT'S THE WRONG CORD! THIS ONE ONLY HAS FOUR(4) CONDUCTORS IN IT!! I could have bought this one at Radio Shack up in town for under $10.00 in twenty minutes.

These people really SUCK!
"

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Verified
2/5

2009-02-03

"I ordered a computer power supply from them with supposedly 4 in stock according to the webpage. I find out the following day they have none in stock with none expected. They did do a full refund quickly, which is the one good thing. But if their website was kept up to date I would've never ordered the power supply in the first place."

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dgl
Verified
1/5

2006-10-26

"These guys are bad new - they have been unable to deliver working goods and unwilling to take back defective ones.

We ordered four pieces of equipment from Micro League - expedited delievery. Only 2 arrived - we had to argue with them for a week before they figured out the warehouse never sent half the order. The finally sent the remaining two pieces of equipment (without compensation for shipping costs). On arrival only one item worked. They would not shipp us a new item immediately (remeber we had wanted this expedited) but said they would only provide a replacement once we had gone through the RMA process and they had the equipment back. They failed to send the RMA information but told us to ship it back anyway - which we had to do at our own expense. Their warehouse then refused the package and sent it back to us... The saga continues - we are cancelling payment and just trying to get rid of the hardware....
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Verified
1/5

2005-03-11

"I would not recommend these thoroughly unpleasant people to my worst enemy. My problems with them have taken several months to resolve, and left a really nasty taste in my mouth.

I ordered an IBM Thinkpad X40 because I wanted a very small and lightweight laptop. The company came back and said the X40 had been discontinued and replaced by the G40, which had similar specifications and was the same price.

This was not one but several lies. It has not been discontinued; I have since bought one from IBM. Nor has it been replaced by the G40. And the G40 does not have similar specifications; it is about twice the size and weight of the X40.

However, I had no reason to disbelieve them, so I said OK.

When I received the computer and complained, they did not deny that they had given me false information. Bizarrely, though, they said that as I had accepted delivery of the computer it was my problem. They eventually agreed to accept a return, but said they would charge a 20% restocking fee, which was nearly $300.

I contacted IBM, which has a reseller complaints procedure. IBM ordered them to refund all my money, but they just point blank refused.

Eventually, as a goodwill gesture, IBM very kindly paid my restocking fee.

If you're thinking of buying from these people, think again. They may be the cheapest, but they're also the nastiest.
"

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Verified
5/5

2004-07-12

"I ordered a Gigabyte Radeon X800 Pro VIVO and received it in less then a week.
The price was right and the service was great! The card was packed very well and shipped quickly.
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Detailed Review Benchmark + -
Overall quality of the company
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Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
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Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
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Verified
4/5

2004-04-15

"I did not know I was ordering from these guys, I had ordered from a web site called pcsuperdeals.com, which is unrated here but had a fairly high rating from another service.

I received my ordered parts in two days, in good order, no problems. However, the goods were shipped UPS signature required, which is always a pain for home delivery, getting home and finding the UPS slip and having to go to the UPS distribution center to pick the parcel up. That lowers my rating for them, other than that, no problem.
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Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
N/A
Is easy to do business with
Is trustworthy
N/A
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use