ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2013-12-04

"Microbarn is at the top of the list for PC parts. I've bought from them for years.

- Order processing is the fastest, orders ship next morning.

- Their packaging is the best, always in a box and contents are secured (JabTech uses envelopes).

- Shipping cost is the lowest, even lower than Monoprice.

- Prices are the lowest I've seen, wish they had more variety.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-11-09

"Don't waste your money. If you need to return anything you pay a 20% restocking fee AND you are responsible for return shipping even if the item is defective."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2010-07-21

"Bought a generic esata card. The card didn't work under Windows 7 with drivers provided by the manufacturer. Microbarn refused RMA because they didn't advertise Windows 7 compatibility. What?

I guess there's a reason why Microbarn has such a bad reputation...
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2010-06-15

"DON'T BUY FROM THIS RETAILER! I bought CBF-610 Firewire. Product is substandard. It's unusable. The pins are too short. I filed an RMA. They never responded back.

BEWARE OF THIS STORE!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2010-05-10

"Seller fails to deliver product purchased and refuses to pay for shipping costs. Blames shipping company, but wants buyer to pay for costs even though product is returned by shipper. Way to win over a new customer.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-02-27

"I don't usually take chances with unknown online retailers but this place came through with some nice speaker wire wall tacks delivered in two days. Their 10mm Flat Cable Clips are perfect for attaching 12AWG speaker wires to walls. Couldn't really find them anywhere else. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-01-25

"ordered some cables cat5e price was good cables were better than the cheep ones in a store and received in 5 days "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-02-28

"Great online store. Bought a 100ft network cable and it shipped the same day. Great prices too."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability