"Great service and people are so professional and helpful so friendly "
"Ordered the wheels and caps during the 25% off sale. Canceled my order with no notice after the sale ended.
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"I needed a Toyota part and searched online for the best prices. This place was it and very reliable."
"No way to navigate your security system = no communication "
"The first time I went to get some service I was total ignored so I left. That left a bad taste. I decided to try again because it is so close to my home. The service was better. Not great but better. I have 16 years of customer service experience with the Marriott. I know customer service."
"Ordered a part online and have not received it yet. I have gotten no response or update of any kind since the day after I ordered. I’m not sure if the part I ordered was in stock or had to be ordered for Toyota but I do know the part was stocked on the Kentucky warehouse. No clue what is going on. "
"I reserve 5 star ratings for something truly exceptional. This order for a engine air filter and a cabin air filter went well. No problems reasonable prices and handling times."
"Hello!
I first tried to call. Instead of being asked if I could hold the person answering the phone said Hold and put me on hold. So I went to the dealership. I was given a price of $146.00 I said could you give me the online price? They said no they were not able to do that. So I went home & ordered it to be picked up for $90.00. Seems a bit rediculous. But when I went to pick it up I was asked as soon as I walked in the door if I could be helped. The emloyee retrieved my order and I was off. First fast thing this dealership has ever done! Thanks!"
"Parts department is exceptional."
"Midland Toyota online parts, make your buying experience easy and always fast and reliable shipping"
"I had an excellent experience with my sales team at Midland Toyota. Special shout out to my sales professional Kristina Ellis. She came in on her day off to see me throughout my purchase. And was even kind enough to help with the return of a rental car I was driving. "