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Verified
2/5

2014-03-13

"Took over a month and to be honest. I still haven't received it."


Verified
1/5

2014-03-13

"I was not expecting one dollar or less items in the package. One trip to the dollar store would give me better value at a lower price"

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Verified
1/5

2014-03-13

"Ordered over a month ago, still have not gotten my order. Have sent many emails with no response."


Verified
1/5

2014-03-13

"Slow and no communication "


Verified
1/5

2014-03-13

"We were sent the wrong sizes and colors of a 1600 Egyptian bed sheet set order. The order arrived about six weeks after with a letter stating they gave us upgrades because they ran out of stock. Their stated upgrade did not include our ordered 1600 cotton king size sheet. Instead, we were sent a different color queen size sheet in a non-Egyptian thin fabric. I sent emails to midnight box and they responded after almost a week later (we wanted to return the sheet set). Midnight box response was to send them pictures of the wrong sizes and the comments from the manufacturer about them sending upgrades to our order. I sent the pictures and a copy of the manufacturer order as they requested and still have not heard back from Midnight box. We were never told that they were out of stock until the sheets arrived in the mail including a note that all returns must be paid by the purchaser, even if the manufacturer substituted the item for another item. The order did say we requested the king size, but they ran out of stock and substituted the queen size."

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Verified
1/5

2014-03-13

"Never received my items and I did email asking where my order was and I was just told to wait another 2 weeks. This is totally unsatisfactory in my book. I will be doing a chargeback."


Verified
4/5

2014-03-13

"Takes forever for them to ship items but they always arrive as expected."


Verified
4/5

2014-03-13

"they are good except a little slow getting items to me"


Verified
2/5

2014-03-12

"Purchased a mystery box of goods estimated value to be at least $35. By my assessment the goods I received could all have easily been purchased at a dollar store and were not worth more than $10 and that is bring generous. I will never purchase from this vendor again as I truly felt ripped off even though I do assume some risk for purchasing a mystery item. In the past similar purchases from this vendor had been of much higher value and quality."


Verified
1/5

2014-03-12

"Product hasn't arrived, it has been over 9 weeks since I ordered. Several inquiries have yielded no answers. I'll think twice about ordering from Midnight Box again."


Verified
2/5

2014-03-12

"I had a bit better expectations of this "box" which happens to be just an envelope filled with little stuff that was useless. "


Verified
5/5

2014-03-12

"Took a long time to deliver"


Verified
1/5

2014-03-12

"What a joke. They're advertising a keyboard again that I ordered 2 months ago and still haven't received. They say its all the vendor's fault. I'm letting my CC company deal with these idiots at this point."

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Verified
1/5

2014-03-12

"******SCAM ALERT********

It baffles me how these clowns can get 5 stars when the first page of reviews are from people with items they have ordered and havent received them.

Like everyones complaint they do not respond to your emails and they dont keep their website shipping status updated. However, they will take your money!

Here is my correspondence from a month ago and I still dont have my items:

From: Midnightbox Service
Date: February 13, 2014 at 15:35:04 CST
To: ****@****
Subject: Re: Shipping Questions


Hi

MB539546 has an expected delivery time of 3-5 weeks which should be in your confirmation email. Purchased on 1/28 puts that expected time at 2/18 - 3/4. MB537600 also had an expected delivery time of 3-5 weeks. Purchased on 1/15 puts the expected delivery time at 2/5 - 2/19 however this may be later due to the overseas vendors being closed for Chinese New Year last week. We apologize for that possible delay.

Shawn
Midnightbox.com

On Tue, Feb 11, 2014 at 9:48 AM, ****@****; wrote:

New Form Submission from 208.75.238.10 received at Tue Feb 11 09:48:10 2014

orderNumber: MB537600 & MB539546
topic: Shipping Questions
comments: Can you please provide an update on where my items are? Both items according to your site says they are processing and has been at that status since I bought them almost a month ago.

Please provide an update to me as to when I can expect my items.

**************************************************************

I wonder what other holiday they would like to blame for not updating their website or shipping the products I ordered over 2 months ago? At this point, all I want is my money back. They cant be trusted! STAY AWAY!
"

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Verified
1/5

2014-03-12

"bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb"