"Low quality merchandise at not as bargain prices as advertised "
"never received it even though it says it was deleivered"
"This particular order was nice and definitely worth the price asked by Midnight Box. They always have interesting products, but their deliveries tend to be long in coming. In fairness, they do state the estimated delivery time but it cab=n take up to two months to arrive."
"My Shirt Arrived As Expected."
"Every order I've placed with MIDNIGHT BOX takes months to receive. my outstanding order for an LED LIGHT BAR was ordered on NOV 29 2013.
and has yet to arrive. that's 2 3/4 months ago. I have submitted an inquiry and was told it's on the way. That inquiry was a month ago. I have not and will not order anything else from them."
"I took 3 pictures with my camera and it died. The response to my original complaint was pretty slow, but once it was turned over to a new Customer Service Rep (Thank you, Ali) the documentation and the instructions have been super. And in case you, like me, misunderstood. Midnight Box pays return shipping for non working products; the customer only pays if just dissatisfied with product."
"I purchased my item on 1/15 and it is now 2/15. No item to date. No tracking info to date. 5 weeks will be on this next week and from what I see it has not shipped yet. "
"I have ordered the product for more than a month but have not received anything yet"
"Waited for a month to receive my order and when it finally showed up it didn't work."
"Though I have not yet received my most recent order I've never experienced any problems with my midnight box orders. What you see is what you get and it's always at a great price! Thank you midnight box.com!"
"I just received my order that was placed on 12/8/2013 on 2/10/2014. I contacted someone promptly on 12/23 when I never received my item. The woman, Jennifer, stated she would contact the shipper and get another one sent out immediately. Unfortunately that didn't happen.
On 2/4 I had to follow up with the "customer service" department to find out what was going on with my order. Luckily the person who responded, Shawn, actually did what he said he was going to do and my nieces received their Christmas present 6 days later, 4 days before Valentine's day.
It is unfortunate what happened, and while my nieces still received their gift, I shouldn't of had to be the one who followed up with the issue...
"
"My order was placed a month ago and since then, I received nothing about, even no update for it. What's going on?"
"After 4 weeks order still pending. Should list if ordering could take up to 24 weeks !!!"
"Excellent service and fast delivery"
"It was very easy to fill out my order form and go thru those steps but I am still waiting for my order to be shipped to me!"