"Shop elsewhere guys!
I should have reviewed the website and their reputation prior to placing an order on June 19, 2013 for a cheap chinese knock-off GSM cellphone for someone who is visiting US for couple of months. Immediately after placing an order, I ended up reading the reviews of the product and the customer service ratings, and realized that I made a mistake. So I contacted them back asking to cancel the order. Though the product wasn't shipped yet, the CS rep (one Ms. Jennifer) said that they cannot stop the process and I had to wait for the product to arrive and then I can return. So I waited for the product and returned the product the very next day I received by filling in the RMA paperwork. I have contacted them multiple times via e-mail with the UPS shipping/tracking no, asking for a refund for months, but I was given a run around, and till date I have not received a refund of $33.94. So, I am approaching finally the credit card company for disputing this charge. I will see if I get ever a refund or reimbursement on this transaction that was made some 7 months ago, but I will never recommend or visit midnightbox again. "
"Shipment arrived in time for Christmas. "
"More than FIVE weeks and no product!
This will probably be it for me, nice prices but products are 'iffy' and shipping is too high. Now no product at all.
Time to mark as spam!"
"After waiting the 4-5 weeks delivery date, I sent an email asking when my order might come. I then got an email back saying my order was cancelled and I was getting a refund. I didn't want a refund, I wanted my order. Why was it cancelled? No explanation given. I REALLY wanted what I ordered. They were Christmas presents. I was ok if they were late. Now I have to find something else and give them late."
"The package never arrived and they do not respond to numerous emails."
"it took 4 weeks to get product I had to email MidnightBox to find what was wrong."
"Item was just as listed. No Problems at all."
"It took way too long for my order to arrive , three weeks to be exact! Besides that love the product, just need to be not accurate on shopping times."
"Awesome deals, and good products. "
"Great service. Quick delivery. "
"The quality of the items sold here are cheap china made and the supposed discount is exaggerated . For example, the spy pen retails everywhere for $10 , they sell it for 14.95 and state it is discounted by 85 %. The pen is not sold anywhere for $99.99. Please do research before you buy on impulse. "
"Shipping took a while and product dimensions were not as stated. "
"Got the order in time for Christmas, and was in good shape. Apparently the girls that these were bought for are enjoying them."
"Product came quickly and was exactly what I was looking for"
"I can provide a series of emails that show how they still have not resolved an issue for me. The frame to the computer I purchased was CRACKED. All I wanted was the same system replaced. Poor response. I would not deal with them again, I offered them several chances to resolve this issue before commenting and they still have not resolved it. They seem to be trying to avoid me."