"The item was never delivered. I suspect the company is fraudulent. The provided a 'tracking number' that never worked. "
"Delivery took almost a month (28 days to be exact) with no way to track progress of shipment. Once I got the 4 items (e-health cigarettes), which were Christmas gifts to encourage people to quit smoking, absolutely none of the items worked as they should (no vapor to similate the real thing, etc). Very disappointed in this purchase"
"Still don't have it. Ordered on 11-27. Says shipped on 12-13. Still not here and it was a Christmas gift. learned my lesson again!"
"I have not even received my order yet - the order that was placed at the end of November! It was a Christmas gift for my son, who is extremely disappointed. I recieved an email saying that it shipped on 12/13, and would be delivered by 12/20. I emailed customer service, and they said (5 days later) that it's probably held up in customs. I won't be ordering from Midnight Box again."
"There was a delay somewhere along the line, whether that be delivery or processing. I understand both of these issues, but no one ever let me know what was going on. So all I knew, was that I didn't receive my order. When I sent an email to inquire the status it took a long time to get back to me. Actually, it took until after I finally received my order."
"I placed my order on 11/25/2013, it was "shipped" 11/26/2013 but it has said that for a month now. I sent 2 emails asking what is going on but I feel like I've been ignored, no email back. I don't want to call my bank and say it was fraud just yet. I am expecting my item still.. I've seen items I want to order but the poor customer service and beyond slow shipping is scaring me away."
"I got what I was promised and they kept thier word."
"This item was purchased for me and a friend ~ both of us have trouble with humidity. I will have to wait for a bi-lingual friend to return from Vkay as the instructions are in Chinese with minimal English translation.
It does seem to have everything I want to know about the temperature.
I would be very interested to hear from others who have figured out how to use this appliance. BTY, it looks great and is very lightweight."
"Bought a Christmas present. Site stated that item would be 3-5 weeks out. Took longer than five weeks to ship. Since it shipped so late, Christmas has passed and I still am waiting on the gift. "
"Have not received my order and the tracking number does not work. I emailed them with my problem and they have not responded."
"The Shipping Dates are useless and no valid tracking number for any shipping service.
3-5 weeks and another 3-5 weeks to receive package."
"Love the product arrived so fast on time what u see is what you get"
"What arrived was not what I had expected. It took a lot longer to arrive than I had expected although it did come before Christmas. I do not think I will order anything else though MidnightBox.com. Maybe, but highly unlikely. "
"It took well over a month to get products. Products came with 32mb memory cards which don't work because camera max is 16mb. Even after installing new memory card, cameras turn on half the time and barely records. Even though they were low cost/risk, they have no use so anyone else should save their money."
"Delivered sooner than expected. "