"So far not good. Phone system has been down for multiple days with no other means of contact. All the embeded links in the confirmation email do not work. Never received an email to notify of product shipment as described in order confirmation. 8 days after order placement got a survey email but wondering if I'll get a product."
"Excellent pricing! Website was very user friendly"
"You suck,that's my overall experience.It take 10 days to ship?Have you read your online reviews?How hard is it to put a knife in a box and ship it?You must not stock what you sell.You wont be in business too much longer with shipping like this.Wal-mart,Bass Pro,Lowe's,etc..can ship next business day.But you?Hell no!It shows me that the people running your company don't give a damn about customer satisfaction.I will go out of my way to tell everyone I can not to order a thing from your worthless company.My hope is that someone higher up in your company will read this and care enough to make changes."
"My order has been back ordered for 2 weeks. I called their customer service and they told me they were not sure when the item would be back in stock but that I would be notified when it shipped."
"Absolutely horrible. Placed two orders and the site indicated that both items were in stock. Waited over three weeks and nothing showed up. When I called they had no answers and hinted that i could cancel the orders if I wanted. I cancelled the orders and ordered from a more reputable company. Don,t waste your time with these jokers like I did!"
"The customer service was nice, but they kept saying they were waiting on some supplier or something until I finally gave up and cancelled my order after 7 weeks of no news. Their site said it was in stock and they were the people I bought it from, so fair or unfair they get the blame. Won't order through them again or suggest anyone else use them either."
"Great on-line shopping website."
""in-stock orders are shipped in 7-10 working days"
So if your items are in stock, it takes another 2 weeks to ship!!
Let the buyer beware. If you're in a hurry don't order from Midwest Hunter's Outlet / TGSCOM.
"
"Two thumbs down. They advertised items as 'in-stock' that were not. I ordered almost 3 weeks ago, they billed my credit card and never delivered. Now they haven't responded to my inquires. DO NOT USE!!!!!!"
"Im still waiting for my order to be shipped !!"
"Midwest Hunter's Outlet (MHO) had the lowest price on the Fox Labs 22FTM pepper spray (MHO item# 407807), which I ordered on 12/24/2011.
I knew in advance to expect MHO's 7-10 business day delay before shipping, and was okay with it. I figured that this small popular product would quickly ship, but I was wrong, and it took 28 business days before shipment.
I messaged TGSCOM several times, and they always wrote back promptly and courteously, but provided little guidance regarding when my order might be filled, other than to say that the pepper spray was on back-order. (This was puzzling because the manufacturer assured me that this popular item was never on back-order, and that as far as they knew, all of their distributors had been well stocked with it since the holidays.)
Through the process I did learn that the TGSCOM family of companies does not stock any inventory. Instead, they place orders with their suppliers only after you place your order, and they then have the product shipped to them, before shipping it to you, causing the 7-10 business day delay.
Not paying for a warehouse allows TGSCOM to provide the low prices, which I like. Sadly, it adds almost complete uncertainty to the "In Stock" flags shown on their websites. Those flags only represents whether their supplier's have any inventory, which could change by the time TGSCOM places their order for you. I also don't know how real-time the flags might be.
I'm very happy with the product I did receive. It reached me two days after being shipped, and it was genuine Fox Labs pepper spray with a very recent manufacture date.
I would order from MHO again, but I would not expect to receive the order within six weeks, and I would not trust their web-site's "In Stock" flags."
"I feel that shipping could be quicker it been a week and didn't get and email that my order was shipped."
"I ordered this item on Jan.22 and can not find any info on shipping it says order is just being processed . So if you ask me ,my experience with midwest hunters outlet is not good. "
"in my case they never shipped the MKIII Target pistol - that was supposed to be IN STOCK - My 1st call 7 working days later they said they were busy and behind on shipping, 3 weeks later they said they can't get it from their supplier (web page still said "In Stock") finally they said another 2 weeks to get it shipped from supplier - got my CC Bank involved and challenged the charge - they then cancelled the order and never notified me.
My advice is stay away from TGSCOM, Inc and YES they do run 50 web sites - check the CONTACT Tab to see if the site is one of these 50 then stay away from these guys! "
"No, have not received yet. ordered on 1/25... about 8 days ago, will respond when and if I recieve my order;\.
Ken Brass"