"Rep happily helped confirm item would fit my vehicle."

"Always good pricing, friendly service!"

"Always there to give advice or recommendations. Parts dept is on point."

"Needed help to get new floor mats for my 2019 avalon . Driver side wore out. It only had 16000 on it. That bad. Toyota should have replaced it for free."

"Mike Johnson has always treated very well"

"great customer care ,professional service"

"Ordered roof rack for tacoma. Salesman reccomended correct part and offered 10% off as well as free shipping! "

"Great service and price on almost any part"

"Great Customer Service Parts, Buying, Service.
"

"It took me 30 minutes to navigate ordering my refill blades. I had to reenter each number several times before I could add them to my cart. I should've been able to add all 3 refill blades and dad to cart in one process. "

"Shipping costs are outrageous."

"I purchased rock rails online primarily due to the cost difference compared to the local parts counter. I had the parts rep lookup my 2023 4runner and he quoted me a price based on that VIN.

During online checkout, you are prompted to enter your VIN to ensure fitment and my VIN was not recognized. I called the parts department again, spoke to the same person I had seen earlier in the day and he verified that the part numbers were correct for the vehicle. I moved ahead with the online purchase anyway and hope the arts work when they arrive."

"Could not have been more satisfied with my online shopping experience. Website for Toyota parts search was very easy to use. I especially liked the discounts I received."

"Checkout was glitchy. Had to redo several times."

"I bought from Hickory because they offered a $5 discount code that was displayed in my Google search. However, when I tried applying the code to my order, the code did not deduct $5 from my order. "