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Millenium Thermal Solutions

2 reviews
2.50 / 5


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5/5

2002-07-24

"I bought the socket A to p4 cooler adapter so I can use my Innovatek system to cool my new p4 1.6a. Order was placed in the early AM of Sunday July 21st. Received confirmation emails (2) on Monday the 22nd and a tracking number on the 23rd. Today is the 24th and it is sitting on the chair next to me. No problems, no complaints, and now I dont have to spend $$ on a new waterblock ;-)"

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1/5

2002-06-15

"Millenium Thermal Solutions... The creator of the famous Millenium Glacitor I and II.

I build around ten systems a year on average and I thought , "Cool, I thought that I'd be playing it safe if I went with the company that's going to make my Millenium G-Lite Heatsink. Besides, wouldn't the creator of the company want to represent themselves better if I ordered direct from them?"

I was wrong. I ordered this product on Tuesday May 21, 2002. On Thursday I remembered that they had not sent me a tracking number. So I emailed them and let them know that I would have liked a tracking number. Friday afternoon, I receive an email stating that my product just shipped and they supplied the tracking number.
First complaint: Order took three-four days to process and ship out.
Finally received item after nine days.

I received the (2) Millenium G-Lite HeatSink/Fan CPU coolers. But guess what. One of the CPU coolers had a screw missing on the Fan Grille? What the hell is up with that? That is one stupid clumsy mistake made by Millenium Thermal.
It made it look sloppy and cheap.
If these computers were for me then I wouldn't mind. But these are for two paying clients.
Second Complaint: One CPU HSF was missing one out of four screws on the grille.

Next they claim this as ":-:The Best In Thermal Performance For The Lowest Noise:-:"

Oh B.S.! I bought this thinking I would get a moderately performing, yet quiet CPU Cooling solution. This thing is LOUD and I absolutely hate it.
3rd complaint: Advertised as a quiet solution. It is definitely not.

Another reason why this ticks me off is that I am building these computers for two paying clients who specifically wanted a low noise solution. I made a grave mistake here as I hate the amount of noise this makes. I am probably going to have to ebay these or something.

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TIP:
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If you're thinking of ordering from Millenium Thermal think again take a look at the Thermalright AX7. It costs around $25.00-$30.00. You can customize the fan that goes on it to fit your low-noise needs. It is an excellent performer and has many great reviews.

Overall, Millenium Thermal took nine days for me to get the product, shipped one of the CPU heatsinks without a screw, claimed to have a low noise solution although it is LOUD, and have one of the most strict return policies. And the G-Lite from Millenium Thermal absolutely sucks. Sloppy sloppy sloppy.
"

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Overall quality of the company
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Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
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