"I ordered and payed on Sep 3 of 2018 for a wristwatch that never showed up.
Delivery time was told to be 9-19 days.
After 24 days, having reported a no-show, I was told it might be taking up to 38 or 40 days.
After 44 days they closed the order and payment history down on and there was absolutely no trace of me ever having placed or payed for an order.
Mailing them further was useless, there was no reply even though I mailed them I was going to hurt their goodwill (if any).
By far the worst customer treatment I have ever faced - this is plain Fraud, plain Hoax!
"
"vi pelo Facebook uma publicação mostrando exatamente o que procurava, acessei o site e conclui a compra rapidamente, ainda acrescentei mais um item.
muito satisfeito com os produtos, superaram minha expectativa.
Preços ótimos, recomendo a todos."
"Site super confiavel, entrega conforme informado no momento da compra, sempre compro e nunca tive problemas, tem produto com preços e qualidades excelentes... recomendo
"
"Ich bestelle so gerne bei euch "
"i use this site more than three years and i am satisfied"
"Toujours bien servi...rapidité de livraison et des produit de qualité
...beaucoup de choix, vous trouverez surement ce que vous voudrez..?"
"Tuotteet ovat yhtä hyvä laatuisia, kuin muualtakin tilattuina.
Täältä kannattaa tilata.
Ainoa miinus on, että tilaamani tuotteet viipyi yli kk:n matkalla, pitkä toimitusaika. "
"website is more than ok, products are too and the service is excellent. "
"Отмечаю ценность усилий, как свой опыт работы с MiniInTheBox: выгодно, быстро, удобно, адекватный сервис. Дальнейших вам успехов!"
"if you want a broad variety of stuff, for a very affordable price - this is the place you need to visit."
"Relatively small area, could be slightly larger. Finish is okay."
"Varieties of products -All at one go!
Customer service is superb.,
"
"Producto recibido tal y como estaba descrito. El plazo de entrega, inferior al advertido
Muy recomendable"
"Ayant effectué plusieurs achats sur ce site j'ai toujours été totalement satisfait de la qualité des produits et du service et des rapports qualité/prix des produits proposés. Site que je conseille."
"Colis livré rapidement et le produit correspond bien à mes attentes à très bon prix, je recommande."
A rep from MiniInTheBox, LightInTheBox, has responded:
“Dear Customer,
this is supervisor from MiniInTheBox.
I feel sorry for the unexpected delay of your parcel. The method you chose is airmail with no tracking, which usually takes about 15-25 business days. However, some parcel may be delivered waiting 60 days in rare case.
While this means that your parcel is still in transit, we understand you may not be interested in waiting it for it.
In this case, we'll evaluate with you some alternative solution for your satisfaction.
I would like to help and I have raised this ticket for you, please will you follow up? https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=18895318
Thank you very much.”