"Immer TOP! Habe schon einiges bei Ihnen gekauft. Gute Qualität und auch Preisgünstig. Bin einfach happy bei Ihnen einzukaufen, und werde es wahrscheinlich wieder tun.
Auch die Homepage ist gut und übersichtlich. Danke
Es grüsst ein Kölner"
"they are absolutely horrible. I would not order from them again. When something goes wrong there is proper way of communicating. Glad it wasn't a lot of money I now know I will have to eat. Don't mess with them.... run"
"Avoid!! They have poor quality products. Their returns policy is designed to confuse you and is not in line with the UK Law, of having 14 days right to return goods. Goods also took 3 weeks to arrive not the 2-3 days stayed online. "
"Package received, trusted site, very good to recommend thank you"
"Tutto bene come da aspettative."
"great item, as described and perfectly working"
"aucun problème,bonne réception de la commande."
"Ayant commandé une lampe torche , j'ai reçu le colis très rapidement. Pas déçu par le matériel. Ce site propose de très nombreux articles ,un bon choix."
"Kamerku jsem našel na netu a hned jsem si ji objednal."
"Everything was smooth and fast, I’m so satisfied, going to order more for sure;)"
"Gostei bastante do produto"
"Very good service and prompt response, I really like to appreciate the customer service response team, Products are also goo at low price but the delivery period for India is too long and real time tracking is not available."
"Products, service=perfect"
"Bestelde artikel ( horloge band voor Apple watch ) was conform de afbeelding op de website.
Goede kwaliteit, prima draag comfort en bevalt uitstekend"
"Super Armband für Samsung Watch sehr zu empfehlen. Danke "
A rep from MiniInTheBox, LightInTheBox, has responded:
“Hello Biba,
I am Fabio, the supervisor who's taking care of your claim.
I do apologize if you haven't received enough help with your order # 30931550. Please, don't worry, I am here to help you solve any problem.
I feel genuinely sorry for this unusual situation.
Our return policy is noted in out website: https://www.lightinthebox.com/de/nh/Return-Policy.html?prm=1.0.87.0
I can see you received a shop credit of 10% order value. If you believe the products were faulty, please send us a photo so that we can reconsider your request and offer a better solution for you.
Please accept my utmost thanks.
If you have any questions, please contact me and I will do my best to assist you.
You can access this ticket at https://bit.do/mini-box?id=20682851
Please take care and stay home if you can. Your safety is important.
Best regards,
Fabio
MiniInTheBox Customer Assistance”