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4,932 reviews
4.65 / 5
Shopping  •  Apparel



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0.00/5

Verified
5/5

2017-03-17

Confiem no Miniinthebox

"Nunca tive razões de queixa, os artigos sempre chegaram. Tem um tempo de entrega um bocado demorado mas isso também deve-se ao facto de eu não pagar portes e escolher essa modalidadr."

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Verified
5/5

2017-03-17

Très bon site pas de problème .

"Très bon site pas de problème .
j ai toujours reçu mes colis très bon sav .
"

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Verified
1/5

2017-03-12

Horrible experience !!

"In December 2016 I ordered a fitbit-type watch from MiniInTheBox for delivery to the USA as a Christmas gift. They failed to deliver it -- returned by customs -- and eventually refunded my Visa payment. However, ever since they I have been bombarded by email advertising DESPITE MY UNSUBSCRIBING ATTEMPTS. These people do not deserve to be in business if they cannot quickly process unsubscribe requests. I NEVER WANT TO HEAR FROM MINIINTHEBOX again !!!!!!!!!!!!!!! Suggest you avoid this company if you don't like spam.
R.Kittredge
Ithaca, NY, USA
"

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Rep reply posted 2017-03-13
A rep from MiniInTheBox, LightInTheBox, has responded:

“Dear Customer,

We sincerely apologize for the inconvenience.

The supervisor of customer service created one ticket for you. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=14949641

Sincerely,
LightInTheBox Customer Service”


Verified
4/5

2017-03-05

Great Website for buying gadgets

"I have bought a lot of things in miniinthebox. everything has arrived well, and when I have had a problem (product don't arrive) the have reshipped for free. The only "problem" they have is that you have to wait 20 working days to get your products by using the cheapest shipping method (usually free). Apart of that, I think they have a really low prices and a really good customer service. "

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Verified
5/5

2017-03-03

Awesome

"Great prices, love their products "

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Verified
5/5

2017-03-03

Compras seguras a buen precio.

"Estoy muy satisfecha con mis compras de Mini In the Box, tienen buenos precios, y encuentras de todo, en caso de requerirlo la atención al cliente da pronta solución, te contestan de inmediato y eso me da confianza."

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Verified
5/5

2017-03-02

Deceitful Shipping

"Paid for expedited shipping, and was led to believe, that we would receive our mouse that we ordered within 2-3 business days. We found out Saturday and Sunday are not business days for SF Express, the place used for shipping by MiniInTheBox. After purchase the shipping in email changed from 2-3 business days to 2-4. First deception. Well, the product was shipped, Feb 23rd 2017, according to the email MiniInTheBox sent. This is March 1st 2017. Which is 4 business days. Cannot find answer to this question. Who does sf express use to deliver the product, I ordered from your site, to me, in Abilene, Texas? Can you please find out why the expedited shipment has not yet arrived, where it is at, and what courier service will deliver to me? I will also be placing this in my review, along with the answer I receive from MiniInTheBox. Update: MiniInTheBox now says "one week" How can I trust that. Be prepared to pay for the cheap prices through bogus shipping dates.
Update: Received package march 2,2017. Customer service was helpful and courteous. They also said the will fix shipping issues on site. Product is a great mouse.
"

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Rep reply posted 2017-03-03
A rep from MiniInTheBox, LightInTheBox, has responded:

“Dear Customer,

We sincerely apologize for the inconvenience. The package was delivered.
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=14861008

Sincerely,
MiniInTheBox Customer Service”


Verified
5/5

2017-03-01

Dont order from here!

"I ordered 2 phone cases they are great!"

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Rep reply posted 2017-03-02
A rep from MiniInTheBox, LightInTheBox, has responded:

“Dear Customer,

Usually we use our ticket center to keep in touch with our customers, I guess you might don't know how to create a ticket. No worries, the supervisor of customer service created one for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile) You can find your ticket refer to following picture or this link: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=14860882

Please note because the shipping method you chose for this order was postal service(without tracking service). It's the cheapest shipping method we have, while takes the longest shipping time for delivery. It usually takes 10-20 working days (14-28 calendar days) for the package to arrive. And we state it in the shipping method choosing part at the check out page when you placed this order. So it's normal that you still haven't received the package because it's still in transit. And it doesn't provide online tracking service. We guess you might haven't noticed this so you're inquiring about your order.

Your order was shipped out via airmail on 2017-02-11 with the reference number SYLLT42211982. So you shall receive the order before [2017-03-11], which is the 28th day of shipping. However, if you do not receive your order by that day, please reply in the ticket to the supervisor. We'll either issue the refund or arrange a reshipment for you.

Sincerely,
MiniInTheBox Customer Service”


Verified
5/5

2017-02-22

Lo consiglio e non è il solito sito che tira pacchi a tutti.

"Ottimo servizio, sito studiato veramente bene. Ho anche sbagliato ad acquistare delle cose e mi hanno fatto il reso senza dire nemmeno "beh", il rimborso è avvenuto rapidamente."

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Verified
5/5

2017-02-17

Excelente Produto

"Recebi muito rápido e perfeito, recomendo...!!!"

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Verified
5/5

2017-02-15

de très bon stylos pointe fines

"Noir fin, correspond a la description je ne suis pas déçu. Pour écrire les caractère chinois c'est plus que pratique surtout les caractère traditionnelle qui demande énormément de trait et qui entre nous ne sont pas super beau avec un stylos a bille et petit plus très grand, plus grand que ce que je me l'ai imaginer et aussi plus grand que d'autre stylos que j'ai reçu."

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Verified
5/5

2017-02-12

Great Customer Service and Product!

"I order a Mini in the box components for repair. They have the best prices, fast delivery and the best payment system. I recommend this site to all my friends and everyone who is willing to buy the good stuff."

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Verified
5/5

2017-02-09

grafisch rugdekking voor iphone 5c (transparant)

"Eenvoudige hoes voor de iPhone. Zit wel lekker strak om het toestel, grip is prettig en voelt stevig aan."

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Verified
4/5

2017-02-09

Nice to shop

"Really nice to shop. I did 3 orders till now. Most products are as expected. I had some minor quality problems but they where solved fast. So i will do my next order."

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Verified
4/5

2017-02-09

Tutto a buon prezzo

"Acquisto spesso da mininthebox e sono molto contenta della vasta gamma di articoli che propone e finora ho sempre ricevuto quanto ordinato senza spese aggiuntive. Gli articoli sono di buona fattura ed io mi sono sempre trovata bene."

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