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Minute Man Electronics

2 reviews
5.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2005-06-01

"I received an order confirmation almost immediately. Minutes later, another email informed me that one item on my order wasn't in stock, but more were already on order and should show up on Friday of that week. He also offered to ship me the in-stock items of my order to me right away, and would send the missing item to me when it came in at no cost to me. I was impressed. All this happened within two hours of my order.

They have a very extensive catalog online that includes some pretty rare parts, which is why I went with them. The only kicker was that they have a minimum order amount, however it's set at a very reasonable $10 US.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-01-26

"Purchased some hardware, received confirmation within an hour or so. Replied to email asking to add another component- no problem, they were able to do that with no problems.

An easy transaction, no problems. Also have some stuff not easy to find elsewhere. I would use again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with