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Return/Replacement policy:
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Verified
4/5

2024-12-12

Parts Service

"Provided great assistance in replacing a part I bought online using my VIN, with the correct part number"


Verified
5/5

2024-12-02

Eris

"I went ti service cause my battery was bad and eris in service offered me his help and employees like him I would love to have where I use to work . Friendly and courteous "


Verified
3/5

2024-11-14

Inadequate Communications

"I placed an order for a part and received confirmation. It has been almost two weeks, and I have yet to receive an update on when I can expect to receive my order."


Verified
1/5

2024-11-04

paid part is still undelivered, are they building it from scratch?

"........................."


Verified
1/5

2024-11-01

Never go there anymore!

"Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! Never go there anymore! "


Verified
4/5

2024-10-11

Smooth and Profesional

" I Called to check on a part and to verify I had the right part number . It was in stock so the directed me to the web sight to order it which went smoothly and easy. The part arrived in two days.
I only wish they had emailed me a tracking number. That would be my only complaint
I did save their website so I could order from them again
"


Verified
5/5

2024-09-22

Best Parts Manager

"The Parts Manager is “Best Of The Best”. I believe his name is Aris. On top of his game, quick, efficient and truly a top performer. Resolved a part’s order issue with a smile that I created. Very nice gentleman. I will look to Aris for all my future part needs."


Verified
5/5

2024-09-02

Good quality and fast shipping

"Aweson shipping fast and good experience"


Verified
3/5

2024-08-24

Hury up and wait

"Not buying online ever, with the discount nationwide, the sales guy told me that I must buy it online. What a joke the same company and using differents aproaches"


Verified
1/5

2024-07-06

Overzealous salespeople

"We went to pick up an online parts order. Before making it to the front door we were approached by three salesmen begging us to trade in our car. Then when we get to the parts desk there were two workers. We went to the one not with a customer and he told us we would have to wait until the other person could help us. That took a long while because he was helping someone look up a part online and they weren't even sure what they needed...the original worker knew we were prepared with our printed order number. He was just too busy stapling papers to help us.
We eventually got our parts that were pre-ordered and paid for already. I will never come back to Miracle Toyota for anything.
"

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Verified
5/5

2024-03-25

Great service

"Great service and good inventory"


Verified
5/5

2024-03-07

Great service at parts counter

"Fast and friendly at parts department"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service