""Track my order" link on website doesn't work and they have no phon elisted on website.

Order at your own risk!"

"The supplied tracking number is invalid. I already emailed them several times inquiring about the order status, but there is no response. It looks like it is a scam."

"I ordered a replacement part for my Ninja Auto IQ blender. It took 6 weeks to arrive. The part failed after 5 days of use. The seal broke causing the liquid contents to spill into the blender motor. Requested a refund for the inferior part, and they said that the only option was for me to pay an additional $5.99 fee for a replacement. I strongly suggest not using this company for replacement parts."

"No customer service and no refund despite they sent the wrong product"

"Ordered replacement parts on the 30th of December 2020 and paid the extra $19.99USD to get my goods shipped to me within 10 working days.
A whole month goes by and still no goods. Emailed several times, they eventually replied saying my order got lost and they will send out my new order immediately. Goods received 8th February 2021.
They did not refund my shipping fee even though they failed to get my goods to me within the agreed timeframe.
Very poor customer service and tried to make me feel better because they finally picked and packed my original order like it was some kind of consolation prize that I should be grateful for.
Not happy at all. "

"SCAM!! Never use them!! They took my money but never sent me my order!! They gave me a fake tracking number that doesn't exist. I contacted their Support again and again they don't even bother to ever reply!"