"Very unhappy with the cost of shipping and how long it took for my shipment to get to me!!"
"Mixbook helped bring my photo project to life. Once again, their quality and service proved to be top-notch. I even received my order much quicker than expected. I look forward to using their service for future projects! "
"Very happy with Mixbook.....again!!
Highest quality and will continue to use them!!"
"Easy-to-use software. Good customer service. Package delivered in two days at no extra cost. Good quality work. Perfect!"
"Nothing bad to mention about Mixbook. A great way to showcase my photography. Keep up the great work guys. "
"I ordered baby books for my parents Christmas presents. It was a super easy process and I love how you could change the style and layout of each page. Your not tied to one style. Easy to add pages or move them around. I was worried about the quality of the images (some if them looked fuzzy on the website even though they were hi-res pictures), but they came out great! We are very happy with our books and can't wait to order one now for our sons 1st birthday as a keepsake book for him. I love this product and I'm thinking it will be an annual gift to our son. Thank you!!"
"My book arrived on time and it's absolutely gorgeous. My parents are going to love it. Everyone l have shown has been blown away, will be using mixbook again. "
"WARNING! AVOID! DON'T USE! ... As a former Mixbook customer trusted with this year's Christmas memories to them yet again. Paid for highest quality paper stock and paid extra for express shipping. Received defective cards with very rough-cut edge & damaged image on front, and a vertical defective stripe on back of cards. Looked as if processed on a low-, home desktop printer with a low-ink toner cartridge. Terrible quality. Company refused to process a reprint in front of print cue and expedite shipping replacements. Wanted another week to deliver replacements and demanded pics be provided. WORST CARDS & SERVICE EVER! I had to go to local retailer, started over and printed new cards. Should have just used Shutterfly in first place. TOTAL HASSEL AND NON-CUSTOMER FOCUSED COMPANY. Will NEVER, EVER TRUST THEM OR USE AGAIN."
"This was my first experience creating a photo book. The results are spectacular. The layouts, colors of photos ... everything was exactly as I wanted them. I do not know how I could be happier with the results."
"I ordered a calendar. I didn't want it to start with December 2013 and go to November 2014, but no instructions on how to get a January to January calendar. Not a user friendly website. I am not unfamiliar with how computers work. The end product is nice. Not sure I will order a calendar from Mixbook again. "
"The colours are vivid. The books look amazing!
Thank you! I will continue to use and promote MIXBOOK!"
"I was new to making a digital photo book and putt some pictures that didn't fit the pixel requirement. I realized after I ordered the book what the problem was and that I couldn't at this point. My customer service rep was so kind to make an exception for me to change it and get a new book for basically free I just had to pay the shipping. I really appreciated their understanding of my problem. Now I know more about pixels and pictures!"
"I was disappointed with the product because the price was too high in comparison to Shutterfly. In my opinion, the quality of the hardback cover and the paper used in the Mixbook product was inferior to Shutterfly. Furthermore, the photos were not as sharply focused as they could have been and six of the photos were printed without borders and in one photo two family members were partially cutoff when printed. Also it was my experience that the Shutterfly software was easier to work with than Mixbook. I probably would NOT use oir recommend Mixbook again."
"Amazing as usual
**I did have a small problem with one book. The back cover, which is very important because it is "about the author" with a picture of the child who wrote that book, was deleted. The background is correct as well as the sticker, but her picture and Information are gone. I'm not sure how it happened, I tried to check all of the books before they went out. This is a child who cannot afford this and bought 2 copies (Christmas gifts) I felt really bad for her. I'm hoping you might be able to help me with this.
As usual I am more than satisfied. I have yet to be anything but amazed at the projects I have had done through Mixbook. This project went home to all of the students in my class so they could work on their book (I invited the parents to contribute which worked out very well) Many of the parents have said that they will now order from Mixbook, especially when they saw that it is easy enough to use that their 8 year old could teach them.
We have gone to all of the K-2 classes and read our books. Many of the other teachers now intend to look into Mixbook and give it a try, as a matter of fact, our literacy lead intends to take the project to the district to show the leads from all of the schools in the area. I can never say enough good about your company as well as the product. The customer service has always been the most amazing I have ever experienced!"
"While the price was a bit high compared to some places, the customization options for calendars, the fast processing/shipping, and the great quality printing made it well worth the higher cost."