"Horrible service! Won't honor their promises and then ignore customers! Bought an item online for a great price plus rebate and they said they oversold it and wanted to refund. I said no I want my item at the price I paid and to be compensated for the rebate I lost due to them. They agreed and it's been almost two months. Nothing but lies and now they stopped responding. I asked them to replace with a similar or better model fir the same price and they only offered a lower model. Do not buy from them!!!"
"I've been looking for my new backpack for an upcoming 3 month trip through Africa, and after doing much research I found it here for a much better price than anywhere else. Shipping was fast and the item arrived neatly packaged and in perfect condition, just as described."
"I ordered a LA SPORTIVA BUSHIDO II product from the store and the price was the lowest as compared to all the stores I have seen and got a really fast delivery from the Miyar Adventures. I recommend Miyar to everyone."
"I ordered some Totem Cams from them in November for Black Friday and UPS lost them in the mail. I got a claim approved from UPS to get a full refund but Miyar Customs has to submit my order documentation for me to get a refund… They have not been on top of it and it’s now the end of January. I’ve reached out about once a week now and I’ve gotten the run around and lots of empty promises. All they have to do is send in forms and it hasn’t happened. I’m pretty sure I lost a few hundred dollars by ordering from them!!!"
"I bought mountaineering boots here but ordered the wrong size! I had a mountaineering trip coming up and wanted to be sure I had my boots on time. Jake from the customer service team worked with me to get a free-of-charge return label, no questions asked, and they even refunded my card before I returned the originally‐purchased shoes. Trust and service are what make small businesses like these great! If I'm ever in Washington, I'll certainly be checking out the physical store. Thanks again!"