"No Problems. Phone was shipped within the specified time frame. I haven't dealt with customer service, so I can't rate that. But the process went smooth. I would buy from them again. It mentions on their website that there is warranty on the phones they sell; so I would deduce that they're not oversea phones. But I don't know for sure. One thing I know is that a lot of other cell phones sellers do not give you a warranty because they're oversea phones."

"From Norwalk,CT ordered a Nokia E51. Recieved the item the day after. Seller made no attempt whatsoever to push me into buying additional items. Recommend this store highly. Just make sure to inform ur credit card co. prior to purchase at this store."

"No problem, everything is smooth. Ordered the phone at Feb. 28 and got it at Mar. 5th."

"Customer service is terrible. I ordered a phone on the 21st which is MLK day so I figured that by the end of the 22nd that they would have it shipped so I can get it 2 business days after I ordered it because I paid for 2 day shipping but for some reason because I used a different address from my credit cards billing address they couldn't verify in time to get it shipped the same day. So basically they are very slow at processing your order and they have already charged my credit card even though they haven't shipped my phone yet. I also called 4 times throughout the day to make sure that they would ship it and every time the customer service worker would say that it should be sent in the next half hour or so but even after they closed at 6pm est I checked and it was still pending for no reason. Would definitely NOT order from mobilecityonline ever again."

"My order was completed within the stated time. However, the package was shipped to my next door neighbor, not to me. I think this was the fault of USPS, not of MobileCityOnline, as I looked at their confirmation email and they had my address correct, but an annoyance nonetheless. I would order from them again."

"Placed an order for a Samsung T809, travel charger, and Bluetooth ear piece. First, they had problems running my credit card. I have no idea why, but they did. I had to call their office FOUR times to get the girl to finally run the card, instead of her regular response "I'll get to it soon." She didn't do her job properly, so I missed the 2PM deadline for same-day delivery. I still paid $28 for next-day shipping, so I checked the order online when I got home from work. The order is now CANCELED, with no explanation why. Their web site still shows the item for sale. These people are a JOKE and scammers. It's a shame that companies like this are able to lie to people and drag them along with lies and deceit."

"They failed to ship my order on time and they billed me before the item shipped. When I called they did not seem to be interested in taking care of the customer. Ended up canceling the order (#169120) before they got around to shipping it. Ended up getting a better deal elsewhere."

"Ordered from them 5 years ago without a hitch. Ordered a cell phone again (SonyEricsson S500i)-->it was Italian-->not a problem except it was opened (seal had been broken). Phone E-mail had been previously set up (from Italy). Contacted store but no response. Honestly found phone cheaper by 25% at other stores and on e-bay. Would probably not shop here again as no real compelling reason to do so and absence of customer service and premium prices."

"I placed my order online at 9 AM. A couple hours later, I received a call from MobileCityOnline to verify my shipping address and email. The very polite employee told me that my order would be shipped that day. Two days later, I received my new phone. Excellent customer service and fast shipping. I will definitely order from MobileCityOnline in the future."

"Fast shipping and very competitive for mobile devices pricing. I got my Motorola S9 Bluetooth headphones well below the average price. "

"This was my first purchase from MobileCityOnline.com and was very satisfied. I had placed my order around 1PM on 2/21 and when I looked at the order status at 5PM the same day, my order had already been shipped and updated with a tracking number. I used the standard shipping option, which was USPS and received the package on the 24th. The prices were competitive for other online retailers. I will definitely consider buying from Mobile City again."

"Items shipped and received in short order. This was a good transaction."

"Ordered online. Shipped next day. Received it less than 12 hours later (from New York to Los Angeles) with a VERY sweet freebie. Great price. Great retailer. Would DEFINITELY purchase from them again!!"

"This company bills for products before they ship and then takes, imho, excessively long to process credits for refunds.

I ordered a product on 11/17/06 via their website. They charged my credit card immediately. They told me on 11/20/06, via automated email, that they would not ship to the address I had given unless it was listed with the credit card company (yet they had already taken the funds from my credit card, not a hold mind you, they had actually debited my account). I told them that they could either cancel the order or ship it to my "bill-to" address as I was not interested in giving my credit card company alternate addresses (so I guess this means you can't order a gift and have it directly delivered to the recipient?). On 11/27/06 they sent me an email cancelling the order. On 12/07/06 they finally credited my account.
Now, to summarize, no product ever changed hands, but yet it took 20 days for me to get my money back ($500+).
If they had simply not charged me until the product shipped I would only have been irritated at not being able to ship to an alternate address. But, instead, they charged me immediately upon receipt of the order and I was forced to go through a long ordeal to get my money back. I think "long" is anything exceeding a week from the time that the order is cancelled, but this felt especially long as it was on the eve of Christmas and I needed those funds to go buy the same product elsewhere. Oh, and no one ever called me from their offices. No communication or emails whatsoever, despite several from me, except the automated system emails.

This is fair warning to anyone who might be considering doing business with them. Nothing technically wrong with their practices that I can see, so long as the consumer is informed of these facts in advance. If I had known in advance of their policies, I would not have ordered from them. Fair warning given.

**Update**
On February 3rd, due to the fact that there was a positive review posted here, and because an item I wanted was offered by mobilecityonline with a free 1Gb Ipod Shuffle, I placed an order with mobilecityonline. I had no difficulties and the order was fulfilled as promised.

I still stand by my previous comments and I have no intentions of ordering again from this company due to concerns over what happens when a refund or return/exchange may need to take place. However, I felt it only fair to reaffirm that if everything goes perfectly according to plan (meanign you know what you want and have no intentions of returning it or can ship it to your home address) then they may fit the bill. For myself, I appreciated the free ~$80 iPod, especially since everyone else was seeling the thing I bought at exactly the same price. However, unless there is another such opportunity, I will not be ordering from them again."