"Purchased from MobileKarma twice before with no problem. Just received my latest purchase and phone will not start up. Tried to call and no answer, emails kicked back and website is no longer there. Probably out of business. Hopefully my CC company will help with a refund or denial of charge."

"Hello, I have also order from them the phone work great. Now let me tell you about the second phone look good had the phone turn on every time that I tried too dial a number it would go back to the home screen. Ok I'm trying to return the phone for 3 days NO ONE HAS CALL BACK the website will not pull up."

"September 2012:
Ordered a cell phone and it was shipped the next day. The phone worked well and everything went smooth. No problems. I haven't dealt with their returns yet.

February 2014:
I sent them an email, one day later I haven't received a response from them. Three business days later, I finally received a response. It's a pretty slow turn around.

March 2014:
And their restocking fee is as follows: We offer 30 days warranty. Returns of non-defective product may be subject to a handling and restocking fee of 10% of the purchase price or $10, whichever is greater. "