ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2006-09-13

" These guys are the best online company that I use for all my gaming needs. They are always there to help and very quick to answer any question you may have. So far I have nothing but great things to say about them. Keep up the outstanding work guys :-)

~Matt~
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-09-12

"Great customer service. Will definately buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-09-05

"the online help reps are great! Ordering is easy and hopefully it doenst take long to recive shiped items , but they seem very professional. overall a great site, will use again.the product doesnt work it is garbage"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
N/A
Ease of checking delivery status
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
N/A
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
N/A
Speed of web site
N/A
Web site being easy to use

5/5

2006-08-30

"All the process was very good, I got an excellent attention and sales customer was very nice with me, specially Jarret and Malachi, I sure will buy again to this store, thanks very much."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-08-29

"I was a little concerned with dealing with them because of earlier ratings on this site. No more.

When I had issues with my product, they went above and beyond to help me first try and get it working and later get a replacement.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2006-08-05

"Purchased modchip 7/17/06 online. Shipped PSP to be "modded" the next day.
I had to followup via email to determine if it arrived and was told that I should have known that the mod was out of stock and would come in next week.
Their web page dated 7/5 says that they will be in on 7/6 "hopefully".

My online check on order says "Installation Pending Estimated Shipping Date Tuesday, July 18, 2006 7:30 PM EST"

Their product may be good but their communications and followup on orders stinks!
This is Aug 5 and I have yet to even hear that my order is being shipped to me.
tp
"

Detailed Review Benchmark + -
Overall quality of the company
N/A
Pricing of products and services
Value the company offers
N/A
Is committed to quality products and services
N/A
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-07-17

"I made an order to get the Undiluted platinum modchip installed in my psp on june 29. I shipped it and it was recieve July 7. I got my PSP with the chip installed just fine and it works great. They also offered me a warranty on the installation in case anything ever goes wrong."

Detailed Review Benchmark + -
Overall quality of the company
N/A
Pricing of products and services
Value the company offers
N/A
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

2/5

2006-07-14

"this place is awful! the prices are jacked up becuase they are the only ones who have have what you need. The only problem with that is when you order what you want they give you the completely wrong item! I ordered a white psp with 2.01 firmware and I got a psp with 2.6! If you are going to advertise something and make people pay extra for it becuase it is rare, you sure as hell better give them exactly what they ask for!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-05-26

"excellent service! Will not go anywhere else for my gaming needs. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with

Verified
1/5

2006-05-22

"I purchased a xenium 24k from modchipstore.com as they were the only site that had it in stock. Order status on web site stated that my order had been processed and should ship the following day so I assumed that everything was OK. Shipment was to an APO address in Iraq so I was not surprised when I did not receive a tracking number. Two weeks passed and I sent an inquiry to see if my item had actually shipped because I had noticed that their web site listed the item as out of stock. I received an email from them stating that they did not know how I was able to order the item because it was out of stock, in their words "just like the page stated". Sent a response back to them asking why I had not been notified that the item was out of stock and why my credit card had already been charged, when they expected to have the product back in stock, and what the difference in price would be if I changed my order to an X3 chip, Four days passed with no response so I generated a new ticket through their support system asking them the same questions. Again I received another pointless email that yes the product is out of stock. I have since let them know that I would like to cancel my order and I will try to purchase the product from someone else. Be very cautious purchasing from this company, support seems to be a joke and trying to contact them if something goes wrong is a big waste of time."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Overall technical support
Being trustworthy
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-05-16

"Ok, my first two orders with this site went flawless. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-05-06

"Order went smoothly and was delivered on time via DHL 2nd Day Airborne. Product was good."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
N/A
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
N/A
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-05-05

"I'm very satisfied with your organization. You shipped the product quickly and responded to my technical issues. I have already recommended your company to others."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-05-05

"I purchased 2 chips from this company on 04/25/06 and got them delivered"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-04-06

"I had initial problems with DHL leaving the package at my front door which was stolen, but Modchipstore took care of me. They filed a claim and shipped another one the very next day. Now that's what I call service. Product works great. Definately will purchase from them again. Thanks! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site