“Alex,

Sorry you feel that way. Remember your order for the LED kit which you entered the wrong shipping address on your order. We could not stop the shipment and turn it around but we offered to send you another kit to the correct address or a full refund. You opted for a full refund which we processed.

Is there anything else we could have done let us know. We are looking into adding a review your order page to allow customers one more time to review the info they submitted to prevent any typos on orders.”