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5/5

2003-05-04

"Product Name: Round Silver Combo
Product Price: $13.95
2 clear jacket with silver braid round IDE cables & 1 clear jacket with silver braid round floppy cable.
I searched around and this is the best price I've found on round cables and the fact that there in a combo set was really nice too. Will definately be ordering more.
"

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Is trustworthy
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-05-02

"I ordered my new case from Voyeurmods. What I received was different from website. Contacted customer service, they replied with an E-mail and a phone call. Even got an E-mail from the owner of the company. These guys really take care of you. Problem solved extremely fast."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-05-01

"Very good prices. And a great selection. There was a broken link on the website. After I e-mailed them about problem, it was fixed very quickly. Very friendly e-mail, thanking me for finding the broken link and reporting it."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-05-01

"All I can say is this is a first rate company. My case arrived in perfect condition, the paint job is awesome!! The attention to detail in the packing is unbelievable. Everything is taped down or otherwise protected from possible damage. Thank You very much for making such a nice case and actually caring about how it arrives to the customer. I will without a doubt be a return customer!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-04-29

"Great purchase, transaction went through without a problem. Great cases for a great value! Will do business again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

4/5

2003-04-24

"Very good products and fast shipping! Awesome cases at Voyeurmods.com"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-04-22

"I orderd a window kit from voyeurmods, I really like how they had the option to buy the fans and grills right at the bottom of the window kit page. It was very easy to order, and their average shipping times are great! Overall I would definitely reccomend them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-04-19

"Super Fast Transaction Great seller Will Deal with Again!!!!!!!!!!!!!!!!!!!!"

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4/5

2003-04-18

"I placed an order for a 3.25" Rheobus. Shipping was relatively fast (to Canada) and the price was right!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-04-18

"THis was my second purchse, and it was as good as the first. Voyeurmod delivers! I know I can always find what I want!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-04-17

"Great experience. this is my second purchase from Voyeurmods.com. The service was great, the order was filled when I was ready to pick it up, and the staff is very friendly. I got to find out the hard way that a p4 power supply isn't to be "altered". I called up Brian and told him what had happened, and even though I was completely at fault, he was very empathetic, apologetic, and willing to assist me in any way he could. These guys are great, hard workin' and well worth the money you spend! They're also very low priced, and you get a great product! Here comes order number 3... and can't wait for that glow wire :)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-04-17

"All I have to say is WOW!. I placed my order with Voyeurmods.com on Monday evening after office hours and before I even checked them out on resellerratings. I ordered a waterblock for my Geforce TI4600, a couple of 120mm fans, a bay reservoir, some stainless steel fan guards, and some UV dye. The following day I tried to find out the status of my order and their website said, "Waiting For Payment". I thought this was odd as I checked my Credit Card site and I saw that the purchase had gone through. I called up Voyeurmods to inquire as to the status. I spoke to Brian and he told me it was just a problem on their end and that not to worry, I would recieve my order no later than Friday. Though I was a tad concerned, I said okay and planned on checking the next day.
The next day comes and their website says the same thing. Now I'm thinking, "uh oh! I'm getting fubar'd". Call up VM again and AGAIN get Brian (I swear, he must be the only one answering the phones there.) He says not to worry, the order was packed and already went out. However, the tracking number wasn't valid yet. This is when I went to ResellerRatings and checked them out. I was floored with the awesome and satisfied comments they have recieved. Needless to say, this allayed my fears.
Well, today is Thursday, two days later technically , and I just got the order in my hot little hands. I can't believe it got here so quick all the way from New Mexico to New Jersey. The kicker is that they only charged me $5.85 for S&H, and yet on the box that came, the USPS sticker said shipping ALONE cost $11.00. So, I figure they spent $5.15 of their own money to insure that it got here BEFORE tomorrows holiday.
I have now found a place to get ALL of my watercooling, aircooling, and anything else related to that aspect of my modding and building.
I just have to mention that I had made a special request that was tacked on to the order when I placed it, and Brian even went out of his way to mention the request and give me the information on the status of that request without me even bringing it up.
My reccomendation to all you folks is, don't worry about what the website says, or weather the tracking numbers are valid. In fact, I just checked, and the Tracking Number is still not valid. The USPS is SO LAME!!! You WILL get your stuff, and it WILL be packed in SOOO much bubble wrap and styrofoam peanuts, that it may take you awhile to get to the product. In my opinion, that is a very minor incovienience.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-04-17

"Great job! Things went well, communication was quick, product arrived quickly and in good condition."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-04-15

"Real quick shipment, I think it took three days in all. They're pretty friendly on the phone too."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-04-14

"Ordered Wednesday, Shipped Thursday, arrived Saturday. Cant ask for more! Impressive company with good prices and smooth transaction."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use