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5/5

2003-02-11

"Ordered a couple of biohazzard grills and blue LED 80mm fans when they were on sale. Received the items not more than two days later. I am very happy with the quality and also with the quickness and efficiency of the company. Would most surely purchase from again. A+"

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5/5

2003-02-08

"My order was shipped the following day and arrived within 4 days of original purchase date, couldn't ask for more. The cold cathode kit was easy to install/use, and was considerably brighter than some other products from competitors. All fans were in top notch condition and nearly silent compared with the rest of my rig. All emails received prompt replies within 2 to 3 hours. A great shopping experience overall; will return to order future modding goodies."

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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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5/5

2003-02-06

"Service is great. I reached the recorder once or twice ,but they were prompt in returning my call with info on my order.I will definitly re order supplies from these guys!!..."

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Is trustworthy
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Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Product Returns/Refunds/Exchanges
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5/5

2003-02-04

"best service I have delt with yet!! When I called to check on a product, someone answered fast and very helpful. I searched for a few days and decided to go with Voyeurmods because the prices were the best. SHIPPING was amazing....ordered my stuff on Friday and came on Monday!!!! and they are in NM and I'm in IL I will definitly order from here again!!!! highly recommended"

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Is committed to quality products and services
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
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4/5

2003-02-04

"eeh...shipping is quite high, its like 6 bucks for everything..including small things like one led, i wanted 2 5mm led, buts its like $12 shipping. but the price of the products is alrite, and the promptness of the shipping is fast. ordered on friday and got it on monday!"

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5/5

2003-01-29

"Good experience, good case lights. Ordered some for my dad as well, they were out of stock but instead of cancelling the order like some companies would do without a second thought (Dude, you're getting a--*cough*--nevermind) they called and advised him of the situation and replaced the out of stock--and on clearance at that--units with a better set. Their customer service goes above and beyond what most places would even begin to do for you."

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Is easy to do business with
Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
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5/5

2003-01-25

"Great case and proformance to match... Fast shipping for around the holidays"

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Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Web site being easy to use
Speed of web site
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5/5

2003-01-25

"Bought a case and it was in great condition, very well packaged and excellent quality work."

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-01-25

"Outstanding customer service. Friendly, helpful, and actually cared about my needs and how I felt about the service I was receiving. I'll never shop anywhere else even if it costs less because I know I'll always get 150% from here!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-01-24

"The guys at Vouyermods.com are so friendly and reasonable in times of difficulty, they make you feel like family. the purchase was flawlwss, shipping was excellent and as promissed. I am actually hoping to have a problem in the future just to see how they perform. However, I won't be surprised if i'm not surprised by return proceedures which are just as uneventful. I cant wait for the day when they can be my sole provider and i do not have to deal with idiots like mwave and newegg, where the service you get is as unpredictable as the weather in Washington DC...
Thanks Guys. I Luv Ya...
"

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Overall product shipping and delivery process

5/5

2003-01-23

"If every online merchant was like these guys, no one would ever leave their homes to shop. I ordered a Z-Monster, custom modified. They did everything in their power to make sure that I got what I wanted, and boy, did I ever. The case is exactly as I wanted it...

... they talked me into buying a BayBus, and I'm glad they did. It would have been a loud mistake! If you’re getting a case with this many fans (two front, three window, two back, 120 mm on top) you’d be wise to do so!

They went the extra mile when I was asking questions. And another mile during purchasing. Then they did their level best to get the case shipped fast... like greased lightning. They did everything to package the case safely, and even curled up the ends of the tape to make it easy to remove.

I'll buy all my case mods from them! Gods of online shopping!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

4/5

2003-01-20

"The case was perfect, it had no marks or scars. I just have two many ideas for what to do with it. Now my head hurts..."

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Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

mc2
5/5

2003-01-18

"Great Company! With great customer support. I couldn't have asked for anything better. I will be ordering from them again."

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Overall quality of the company
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Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-01-18

"Customer Support was great! I couldn't have asked for better people to do business with! They will be seeing me again! "

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N/A

5/5

2003-01-17

"I have never had a problem with the guys. Mis-shipped items were resolved ASAP."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site