"Knowledgeable and helpful, very polite. I'm definitely shopping here. If you don't give her some recognition I'll find out. :D"
"In a day and age where poor customer service is the norm ModDIY goes well above and beyond to ensure you receive a working and great looking product. Shipping and receiving is fast. ModDIY knows what they are doing and they are very good at it."
"ModDIY.com is a perfect place to find cables for your custom mods. I was sent here by the tech website GamersNexus. They 100% know what they are doing, and they trust this site, as do I!"
"Well, I didn't have high hopes for my oddball Antec Edge 650W PSU because other companies didn't want to bother with it, but Carrie and Eric told me no worries...and they were right on the money!! They went to the trouble to find the correct pinout orientation then made a heavy duty beast of a set of modular cables for me. moddiy's connections fit even better than my OEM Antec, and the red color complements my MSi 970 Gaming board and MSi GeForce GTX 1060 6GB graphics card perfectly. Loved to look through my tempered glass CoolerMaster Pro 5 case before, but these custom cables took it to a whole new satisfying level!!
Very satisfied and happy customer who loves the much cleaner look of my PC, and even more moddiy's excellent craftsmanship. If you need a PC modding company who goes above and beyond and builds quality PC mods, look no further. "
"Their live chat function while shopping makes even a first-time experience simple. Hands-down the best online shopping experience I've had!"
"I've always been looking for this kind of material until I get to this page. On the other hand, I had many questions, which were answered in the support line. My first order is already online. I recommend them."
"Excellent customer service.
Willing to make up to customers when there is a misunderstanding. Topnotch build quality as well!"
"Excellent pre-sale tech support by online form. While I had wanted to be able to phone them, the Chat was such clear communication I placed my order with confidence."
"You will figure this out when you see the quality of the product!"
"Carrie from modDIY is very rude and unhelpful.
She will send you a link to something but not explain how her web site works.
When you complain that she is unhelpful she will email you again asking if you need help.
I dont think this person should be working online. "
"I purchased a 8-Pin to 8-Pin PCI-E Modular Cable for my computer power supply and video card. I expected it to be 8-Pin to 8-Pin as advertised instead it was 8-Pin to 7-Pin and I could not use the cable. I was told that my cable was for a particular brand of power supply (Corsair RMi Series). Whether it was my ignorance of the Corsair RMi or the cable was indeed defective, I don't know. After a series of back and forths with customer service I was finally able to initiate a return."
"I needed a simple OCZ 8pin to 8pin, hard to find. They had one, I ordered late Tuesday afternoon and it was delivered Saturday morning.... Hats off, they made my day, now my 1080ti hums beautifully :) can't thank them enough. I'll use em again defo. Stu Leeds, "
"Absolutey legit site, prime quality products! Ordered some custom cables for a difficult (and short deadline!!!) project, they all did well! Very speedy delivery (Took 7 days FROM HONGKONG!!!) with tracking number and don`t forget to mention for FREE!! Prices unbeatable customer service is excellent and very friendly! Absolutely 5 starts!
Thanks modDIY!"
"Very professional and patient online support. Today employee (named Carrie i think) gave me all the info i wanted with very customer friendly attitude, best experience! Reccommended"
"Great online support experience! Advices were given in very short time.
Now I'm waiting for my delivery. Free shipping as well was provided to France."