"I reached out to Customer Support at modDIY to reconfigure an order that I had already placed before it shipped out. Carrie from modDIY was very responsive to my questions and concerns and even saved me from making a mistake in my order in regards to compatibility. She addressed all my issues politely and with haste. Thank you Carrie and thank you modDIY! "

"Getting answers fast when chatting and really helpful."

"I'd bought a cable with the wrong length and was about to get them to cancel my order and redo it, but the support team was helpful and flexible enough to modify my order to my needs and settle the difference over paypal.
Very good experience!"

"Instant response from customer service. lifetime warranty on the product. sounds good"

"Customer service was very quick and helpful"

"live chat is really helpful, waiting on the product now"

"I was thrilled with customer service - no babbling - straight to the point! Highly recommended!"

"Had some specific questions about a cable for my SFF build. The staff was very helpful."

"I ordered some parts at a fair price and istakenly ordered the wrong size. Customer service helped in secconds and i didnt even have to re-order. Thanks, Carrie."

"I bought some PCIE extension cables, the pre sales service was great, postage was pretty quick considering it was HK-> and the post sales technical support was fast and effective

I recommend ModDIY!"

"Good seller, kit was accurately described, and they were helpful when I had a question. Also had free, quick, shipping.

Quite happy. Will buy from this Seller again.


Dave"

"Prompt service, secure transaction, fast delivery, good product's
Thank you,"

"Working with Eric @ ModDIY was fantastic. I needed new cables for PCIev5.0 Power Supply, but I don't have a common power supply. After trying a few others, I figured I was out of luck. But someone had recommended giving ModDIY a try. While they also didn't have my PSU documented - Eric reached out and offered to make the cables if I could verify the pin-out, and then gave me instructions on what info he needed. An hour or so later and my order was in, he confirmed it matched a known pin-out of another brand - and within a week I had my new custom cables. Quality is fantastic, but to me - the most impressive part was the customer service and willingness to work with me. So I ordered another set for my other obscure PSU. This time I was able to get the pin-out / factory cable spec from the PSU manufacturer -and Eric hooked me up again. Cables made within a day of my order."

"So I'm new to the custom wire scene for PCs and like a total nub cake I ordered the wrong size wire... Carrie from MODDIY was more than helpful with getting me squared away and helped me get a replacement wire out with ZERO problems! Thank you again Carrie!"

"Carrie was vary passionate about make Shure my cable could be customized to my Specifications I end up ordering from MOddiy.com and perched 3 CX-6-SATA5 cables on was a 5 pin instead of a 6 pin needed the 3.3 v line removed.

I will buy from them again. if the cables I receive are in order!!"