ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.79/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
4.69/5
Return/Replacement policy:
5.00/5

Verified
5/5

2016-05-13

A lot cheaper than a complete Brake/Shifter replacement.

"At $72 for a small chunk of carbon fiber, I was afraid I made the wrong choice to purchase just the shifter lever for my 2013 SRAM Red rear shifter. But it only took me about 15 minutes to swap in the replacement. All the parts were exactly what the SRAM Spare Parts Catalog showed and they went together without any real issues. Just fat fingers and tiny parts were what made it take 15 minutes instead of 10."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-06

I ride with style!

"Great color, fit and speedy delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-05

Always Excellent

"I have ordered from ModernBIKE multiple times, and every time I have received the items in a timely manner, and precisely what I had asked for, with great prices.
I have also called them for advice (when rebuilding my daughter's mountain bike), got great advice, they helped me pick out a couple parts, and they worked perfectly.
I recommend them, and will definitely order from them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-03

Saves a Life Riding Your Bike

"Two of my husbands friends told me that my husband needed the KS LEV DX Adjustable Post. I purchased this for Christmas and he loves it. He is 70 and Mt. bikes with two men 10-15 years younger. They take some very steep, rocky rides in the Mountains of Idaho. And he uses it often on these rides. . "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-02-11

Do not buy from them unless you want to wait to be told the item is not in stock

"Site shows in stock, but received an email three days later that they don't have it.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-11-12

"I accidentally ordered twice as much armor as needed, but it was no problem to return the extras for credit. I was very pleased with their customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-11-11

"Item came as expected...DT Swiss RR21 Dicut 700c is a great Al wheel (great spokes, rim, and hub) very responsive and a great upgrade to my Trek 7.5"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-11-11

"I have purchased a number of times from Modern Bike. I do so because their range of products and prices are very competitive and shipping is quick. Will continue to be a customer.



"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-11-11

"It's the first time I've ever ordered from ModernBike.com. Tried them because the price for the item was the lowest I could find with Google. Delivered quickly. Free shipping and no problems."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-11-11

"Fast, affordable, efficient. Item was in stock and delivered a few days later. Can't fault Modern Bike.

Thank you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-11-11

"High quality product who got this for our pet (terrier Mix) 12 lbs and its a perfect size for small even some S/M size dogs or cats. delivery was even faster than the estimated time of arrival very happy with the service and the product"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-28

"My package was lost in the mail. The customer service representative took care of everything and had a replacement package sent with no questions asked. She communicated with me, calling USPS and was generally very helpful. Will do business again."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-15

"Andy was very helpful! The product that was shipped to me was mislabeled by the manufacturer and did not work for my application. Andy responded and was able to resolve the issue very quickly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-10-15

"Very satisfied. I'm sometimes hesitant to try new vendors but I got what I needed, at a good price, and very quickly. Wouldn't hesitate to shop again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-14

"I bought one at MakerFaire in San Francisco when it was a brand new (prototype) project, and I loved it. I live in Winnipeg, and a friend of mine had her bike stolen - fortunately they didn't steal her young daughter's brand new bike - and the family loves to ride together. I couldn't get them a bike, but I COULD send them something fun for their new one. They love it as much as I love mine."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A