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Product & services pricing
4.79/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
4.69/5
Return/Replacement policy:
5.00/5

Verified
5/5

2020-04-17

Smooth, fast and perfect

"I needed a replacement part for my Lezyne bike pump. Modern Bike had the part in stock and got it to me right on time. THANK YOU!!! Now I won't be afraid of a flat tire any more!!"

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Verified
5/5

2020-04-14

They corrected a problem very quickly

"I ordered handlebars that used to be manufactured with a 25.4mm size clamp, but the ones that were sent had a 31.8mm size clamp, which I couldn't use. Modern Bike corrected the problem quickly and I didn't have to pay for return shipping. "

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Verified
5/5

2020-04-11

Sent quickly

"My heart rate strap broke, so I looked for a Wahoo Tickr. Since it was sold out at my usual spots, I tried modernbike.com. The purchase was easy, the communication was clear, and the package arrived promptly. I am very satisfied. Ordered on a Monday, in my hands for my Friday ride."

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Verified
5/5

2020-04-11

Fast service, great website and shipping

"Great Job Modern Bike! I found the exact product, a Delta XL cell phone carrier for my bike, I needed at a great price, and it was shipped to me in excellent condition. It arrived in just a couple of days and I was able to install it easily. Very happy and will work with you again!"

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Verified
5/5

2020-04-10

The Best!

"Great products, great service, great delivery time, what else could I want. Looked on Am**on and found nothing that compared to Modern Bike in terms of product and delivery time during the pandemic. Stay healthy!"

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Verified
5/5

2020-04-10

Sram cassette

"Modern Bike is the best! Great price, fast delivery the item purchased is exactly what I expected. Its good to have a reliable place to shop."

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Verified
1/5

2020-04-06

Horrible Service

"Order a part that Their description says its for what I needed. Part showed up and wasn't even close. Called in and was told pretty much tough luck. Never again. Asked to have tech support call Me back and was told its not going to happen. "

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Verified
5/5

2020-04-06

Great Customer Service

"Modern Bike delivered my unicycle seat posts quick and efficient.

Kudos to the guys at Modern Bike!

"

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Verified
5/5

2020-04-05

Outstanding Product Selection and Service

"This was my first experience with Modern Bike, but it won't be the last. I purchased a saddle, not the best thing to buy on line but with Coronavirus going around it was my best choice. The product selection was huge. Detailed product descriptions made choosing easier. Prices seemed very good. I telephoned the store with a question and the person answering was very helpful. The order was placed on 4/1, and it arrived on 4/4 via Priority mail. Shipping costs are very reasonable. In all, a very good experience."

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Verified
5/5

2020-03-27

Fork for bicycle rollers

"Bought a fork for my rollers. Quick delivery and product was as advertised. I’ll shop here again!"

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Verified
5/5

2020-02-02

IGH Parts and Park Tools

"These guys are very helpful, and got my order processed fast and delivery was on date as promised, and I will shop with Modern Bike in the future, I always check them first and their great on hard to find parts, Thanks guys, you ease the pain of dealing with Shimano parts. "

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Verified
5/5

2020-01-29

Excellent Service

"Bought a Hollywood bike rack and extra wide tire holders for my EBIKE. Timely delivery, well packaged and good price. Thanks guys, job well done."

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Verified
4/5

2019-12-21

Post Office lost the first box, Modern Bike fixed the order and sent me the part again

"My bike, a Salsa Fargo, was in need of a new rack and some luggage. I found Modern Bike and they had the items in stock. I ordered away. A few days after my order, my box arrived. At first, I was confused, the rack I ordered was missing. I check the email and realized that it was sent separately. Okay, not a problem, I can wait for that box to arrive too. A week later, the package was still shown in the USPS system as in transit. I contacted Modern Bike and asked if they could do anything about it. The emails all said sure, we'll get another one out to you. Well, here we are three weeks later, and the rack finally showed up. What can I say, it's the holiday season and shipping is slow. I got my package. Thank you Modern Bike."

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Verified
5/5

2019-12-09

Very Very Happy with ModernBike!

"I made an impulse BMX bike purchase at ModernBIKE.com on a Friday evening. Then I realized it was the wrong size for me. They were closed all weekend but on Monday they cancelled my purchase without any hassle and that same day I ordered a different bike from them. It will fit much better AND they gave me the sale price on it ... even though the sale ended 1 day prior! Thanks ModernBIKE (Andy) !!! I will definitely be doing more business with you in the future. Jim"


Verified
5/5

2019-07-18

First time buyer.

"Four iso-544 tubes at my door lickety-split. Great price too."

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