"I ordered Diamond Sofa sectional, which was cheaper than anywhere else. There were no shipping charges. Sofa was delivered same day very quickly and without any issues.
The merchandise that I ordered arrived fully packed and in good condition. All items were packed perfectly and nothing was missing or damaged! Modern furniture warehouse was excellent to deal with."
"I purchased this as a gift for my 6 year old's birthday (today). My husband is putting it together right now. And it is missing one of the pieces. We can't send it back (it's for her birthday) Seriously? Apparently, we can order the missing piece. What a scam"
"AWFUL! I ordered a table and 4 chairs. Seems simple enough. I did not receive anything for three weeks simply because they did not ship it for a week. Then when I did receive the shipment, they only send 2 of the 4 chairs I had ordered. After 9 attempts, so far, and almost two weeks later, they still haven't shipped out any chairs! I am finding out, I believe by someone's slip of the tongue, that they NEVER had the 4 chairs to begin with.
*Also note that their number listed on the website just loops to voicemail. A voicemail that they do not answer, regardless of what number you press."
"Overall I was happy but it did take 7 days for the item to ship. "
"We are very happy with our purchase of tables and chairs. It exceeded our expectations. It came very well packed and came sooner then we had expected."
"Extreme fees if you return a product."
The product I purchased didn't look like the photo so I asked to return... this is what they replied when I wanted to send back...
Item cost: $158.20
Re-stocking fee: 25%
Actual outgoing shipping cost: $23.98-$14.95= $9.23
Total refund after re-stocking fee and actual outgoing shipping cost: $109.62
Additionally you'll be responsible for the Return Shipping Cost
So basically I am losing 50% because of their exorbitant and robbery fees.
I work with many vendors and have never experienced that before. "
"The product style I ordered was not in stock even though the site said it was. I ended up getting the same product just a different color. Shipping was fast, but customer communication was lacking in that I could not reach a live person when I called and had to leave a message. The next day CS contacted me and had no reference that I called the day before."
"Got such a great deal on a sectional sofa from you guys! The shipping only took about a week. Was faily easy to put together and is a great fit in my home. Thank you SO much for your awesome sofa and great service! Highly recommended and will definitely be purchasing more from you in the future!"
"Color of Coffee table was darker then the
picture
"
"I was pleased with the product, customer service and delivery service"
"I am very pleased with my purchase....I received it in no time at all. The product is wonderful and looks awesome in my room!!! I would definitely recommend DA Stores/Modern Furniture to my friends...I compare the cost to other sites before I purchase for you...and this was the best...Thank you for the experience....I will return and purchase again."
"I am very happy with my recent purchase of a glass coffee table from DA Stores/Modern Furniture Warehouse. The customer chat service was great help to me and answered all questions I had
regarding the purchase. The product came in a very time period and we're very happy with their customer service. I will gladly purchase from this company again in the future."
"Quick ship arrive in good condition no complain so far the item is heavy but overall i ma happy the order."
"Great transaction! Fast delivery!"
"Love the table. Looks exactly like the picture and is very sturdy. Only problem was that it was missing a couple of washers."