"My review is specific to ordering parts online. Three stars are awarded solely because of the discounted price on dealer parts. Unfortunately the ordering and fulfillment process are less than satisfactory. When ordering, you set your vehicle to show parts for it and confirm fitment. However, the system frequently forgets your vehicle and requires re-entry. After ordering, no updates or tracking (in-person pickup) are given until the order is ready to be picked up. This can mean weeks will pass without an update if a part was backordered. If a part is on backorder, I would much rather know so I can order from an alternate source. "

"Tim Yarbrough was a great salesman. No pressure and worked hard to find just the car we wanted. "

"Parts service department workers aren’t very customer friendly."

"The only downside of my ordering online was that it took a full two days to just get some WS transmission fluid and I never received and email telling me the order was filled and ready to be picked up. I had to call the parts department twice to find out. Other than that, I would buy again from you."

"Great deal, all- around. Price, promptness, easy pick up (my choice). Genuine Toyota parts, fit perfectly."

"Guys in the parts department went the extra mile to work out a difficult situation. Appreciate all their hard work and effort helping me and my wife out. These guys were great!"

"easy and quick to find and order part online!"

"cost was ok. and easy to order online
"

"Best prices on the internet!"

"My wife and I just bought a new 209 Camry Hybrid from this auto dealer. The entire experience of buying this car at Modern Toyota was unlike any new car purchase previously.
Our questions were answered accurately. If our salesman did not know the answer, he found sone one who did. Modern Toyota treats its customers fairly and professionally. We never felt pushed or overwelmed.
Ask for Carl Saconn, he did a great job.
I recommend Modern Toyota of Winston Salem to anyone looking for a new or used car"