"Everything was perfect, Communication delivery"
" I order online much cheaper, I pick up on store easy."
"Toyota makes the best automobiles in the industry. Parts that last the test of time, glad I’m able to get Toyota quality parts at a great discount. Modern Toyota has all your parts needs at great discounts. Made my strut installation a great experience. Thanks Modern Toyota!"
"Great parts department! The parts purchase process is so easy online, and when I go to modern Toyota they’re very helpful and have my order ready, much appreciated."
"Fast delivery picked up at dealership. "
"I spoke with Eddie twice about some center caps for my Tacoma, and twice they were incorrect. The first time I paid for shipping and instead of paying to have them shipped back I drove to Winston Salem (45 minutes from me). When they brought the second set out that I ordered and they were wrong I was obviously upset. After all of that I received no apology. I will never deal with Modern Toyota again!"
"We were told our order was in, but one item was not, so now we have to make a second trip."
"Order online and picked up at parts department was so easy "
"I have not yet received my order or any updates about it."
"I loved coming here. Got part at a great price. Friendly helpful staff. Thank you "
"Excellent!@
Great service!"
"Product was as described, and easy to install. "
"We want to thank Modern Toyota for making our repeat vehicle purchase an exceptional experience. We traded my wife's RAV4 for a new RAV4. I went prepared with trade-in and new vehicle numbers. The salesman provided a great trade-in value well within my expectation. After the test drive our final purchase price was also well within my TrueValue expectation numbers. This is the way car buying should be. The finance manager was also exceptional and did not pressure us. He provided us with the extended warranty that met our exact needs for the future. I will be back to trade my Chevy for a new Toyota truck in the future. My wife and I had a great day because you took all the stress out of this! "
"Told me they rotated my tires but did not! A manager verified on video that tires were not rotated. How can I trust you to maintain my vehicle when simple maintenance procedures are not performed????"
"I get a first email thanks for shopping with us. Then I get a second email a few days later kinda the same, they just wrote it up different as an invoice. lol. Billing info, shipping info. Thanks… ummm… where’s the tracking, no mention of being shipped??? I mean if it comes it comes, if it doesn’t it doesn’t… I should of went to eBay "