"Good quality of products but terrible response time in all communication."
"Continued excellent service. Very simple online order process with many options for customization. Suit was nicely constructed and an excellent value. Communication and rapid delivery superb as always. Thank you!"
"Ordering was simple and the shirt I purchased fit exactly. When I decided to change the design slightly after I ordered, they were very accommodating. I was lucky since their production and delivery time were very quick."
"Pretty good. Pick a fabric carefully. Heavier fabrics are usually better choice."
"Two shirt materials turned out not to be in stock... then why have them listed on your site for me to choose from?
I was unable to search for previously ordered material that you no longer have in stock -- I wanted to do that because I needed to know the exact type of shirt (100 cotton, double thick or other qualities) and there is not enough info in the past orders to tell you that. You should keep that info searchable, but state that it is no longer in stock/sold.
One full month after my recent order I then got an email that the second material was not in stock. I figured I would have received the order by then. So I chose another, cheaper, material for the shirt that was ~$70 less... and what did you do? You gave me a CREDIT of $70 off my next order instead of crediting my credit card for the difference. I didn't complain about it because I will likely order again from you. But seriously, you should credit the persons credit card when you cause problems for the customer. Why should you hold my $70?
One good thing is that shipping was VERY QUICK.
And the most important thing: All five shirts are beautiful and fit perfectly. That's what keeps me coming back again, and again, and again. My closet is filled with your shirts!! And I recommend your shirts to everyone I know.
Thanks for asking and listening.
R"
"Long sleeve shirt was great, but short sleeve shirt with same measurements looks and feels weird."
"Shirts are nice but fabric quality should increase"
"MT mad me a pair of pants that were so screwed up they had to re-make them... it took almost 2 months to get the problem fixed; i was testing the waters about using MT to make the suits for my wedding party, but since it took them so long i elected to use a local place.
All is fixed now, but beware you may be waiting for sometime...."
"contacted them for help to expedite for a wedding. they delivered early and i was very satisfied for the quality of the shirt i had ordered."
"The clothing MT offers is high quality and extraordinarily customizable. I am regularly complimented on the style, fit and attention to detail. I now own over a dozen dress shirts tailored by this company and recommend the site to my friends and coworkers. Their customer service is outstanding as well, they really go above and beyond to ensure you're satisfied with your order!"
"Good shirts. Zero to complain about :)"
"Good product, good customer service. "
"Fantastic experience. First class operation."
"Perfect all the way! Great detailing...slim fit actually IS a slim fit... Length of the shirts is generous...Buttons are sewn on to stay - not fall off 1st washing...
100%."
"Fast, very good quality. Just what i order"