"On 02/10/06 I placed an order on mods4less.com, and paid for shipping by USPS Priority Mail. The Xbox/GC Dragon Adapter that I ordered said that it was "INSTOCK", and "Usually ships within 1 Business Day".

For the next week I would check my order status every day to see if my order had shipped, and to get my tracking number. But my order status never changed. It always said, "Status: Processed". I contacted mods4less by email, and using their web form, for 5 straight days before I finally got a response. I was told the adapter I ordered was out of stock, but they would have more in stock the next week, and for the delay, my order would be sent via expedited shipping complementary.

More than 2 weeks go by, and I still don't have my order, so I send more emails. 9 days later, I finally get a response telling me that they are still out of stock, but would be getting more in the middle of the week, and my order will be shipped via expedited shipping complementary.

3 days later I finally get a shipping confirmation email with the USPS Tracking#: 9101805213907163162849. A week goes by, and I still don't have my order. I sent numerous emails for the next couple weeks, but never got a response.

By searching the web, I found the owner's AIM username, and contacted him on 04/07/06. He claimed that my order must have been lost in transit, and that he would send out another order, which should arrive "the middle of next week". He also said he would send me my new tracking number.

Another week goes by, and I still don't have my old or new order, so I start sending emails again.

As of today, it has been 2 months and 10 days, since I placed my initial order. I have been sending emails, using their web contact form, using their online live help web chat, trying to contact them by mIRC, and trying to contact them by AIM, but have been ignored for almost 2 weeks now.

After searching the web and seeing a bunch of people with stories almost exactly like mine, I have come to realize that the owner of mods4less is a habitual liar, who doesn't care at all about his customers.

I recommend that everyone AVOID DOING BUSINESS ON MODS4LESS.COM!!! The odds are you will get burned. For those of you that don't heed this warning, don't say I didn't warn you!


**************
Mods4less Info
**************

Company Name: mod4less.com (aka Electronics 4 Less, Incorporated) (formally known as electronics4less.com)

Owner: Ronak Patel and Reema Patel(Wife???)

AOL Instant Messenger Username: IRONAKI

Email Addresses:
****@**** (Currently Working)
****@**** (Currently Working)
****@**** (Currently Working)
****@**** (Currently Working)
****@**** (deactivated)
****@**** (deactivated)
****@**** (deactivated)


Physical Addresses:

(Business???)
7B Littell Rd.
East Hanover, NJ 07936

(Business???)
8 Littell Rd.
East Hanover, NJ 07936

(Home???)
4 Cedar Gate Rd.
Denville, NJ 07834-3506

Phone Numbers:
***-***-**** (Business Phone/Cell Phone)
***-***-**** (Business Fax)
***-***-**** (Home Phone???)

mIRC Info:
IRC Server: EFnet
Channel Name: #mods4less"

"I placed and order with this company, after several days it hadn't shipped. I contacted them via phone, and received a e-mail that evening saying my item was shipped. It has been over a week since it was illegedly shipped. The customer service at this place is horrible. I tried contacting this company numerous times, so they could defend and rectify the problem. I turned them in for fraud to my bank. I will never do business with this company again."

"Used mods4less for a few years now. Only had one problem a long time back that was rectified within minutes of receiving my package. I always recommend and always use them."

"This store falsely advirtised the product I was sold. They said it was compatible with "dance mats" trying to get it to work with my compute rit had a joystick axis problem so you couldn't hit up and down or left and right at the same time. It is a hardware limitation not a driver or pc limitation. I'd like it if this company would test their products before copying and pasting the EXACT same description every other store I found this product at. The only good things were the promt, free, and fast shipping, along with having the cheapest price for the product anywhere on the internet!"

"I placed my order a month and 5 days ago, and I have still not recieved my chip. I have sent them a lot of emails and they sent me two meaningless emails back. Stay far far away from this place."

"Placed my order on December 31, 2003 after talking to a customer support person and being told that they had the item in stock.. Well 2 months later I got half of the order ( 1 month after telling them to cancel my order) and after talking to them live on their IRC connection and numerious emails I STILL ( 5 months now ) have not received the rest of the order.. I have talked to the customer service person, the actual owner and they keep saying they want to take care of you, but what kind of message do they send when they don't fill their orders. If your looking for product, pass up on this vendor, as you'll be lucky to see your purchase, a very poor dealer to work with STAY AWAY!!!!"

"I ordered a USB / Xbox female adapter. I didn't recieve the item after 2 weeks so I emailed them and they responded within 2 days and told me they were out of stock. 2 days later they emailed again saying the item was shipped.

Seeing all the different mod stores out there I was just happy to see that I actually got a product and that they responded. They shipped it priority USPS mail because it was already 2 weeks +... So overall I am happy they responded to my emails and after they said it was out of stock when it was back in they priority shipped it."

"Ordered 1/7/2004 received two weeks later,Did not work correctly,took two weeks and many emails before they replied,They ofered a RMA after two more weeks,Sent back my broken chip and waited two weeks without any emails or new chip.
I have now emailed them 4 or 5 times in the last 3 days with no reply...2/20/2004....Almost 2 months since I ordered from them......"

"Mod4less rocks, you guys were out of stock with a product and upgraded for free with a better product and not only that, you guys helped me step by step with the installation since I Was having problems with some of the manuals. Thanks for the live help u guys have. And, of course, special thanks to XL, for helping with my order and for spending his time on helping with my product installation. You guys Own!!!!"

"I placed an order in July 2003.
I waited for a month and no package, no e-mail, not anything.
I send several e-mails to them, but received only a response once or twice with a meaningless sentance.
After more than 2 months of getting nowhere I finally had to contact Visa to reverse the money. (They also took the full purchase amount on the date of purchase even though they never shipped the items to me)"

"I ordered a X-ecuter 2.2 Lite and a PowerPad controller. I got it on the August 6th, I received a confirmation the same day I ordered. I went on their IRC chat, 'xl' helped me out but when I tried going to the live support on the site it didn't work but xl said there was a problem so he was going to try to fix it."

"Never recieved my tracking number....
No email replies...
Bad service.....
Finally sent me a email that they sent it out wednesday the 18th...
They lied, it was sent out the 25th...
took them 2 weeks to process my order...
I paid priorty too.
Lame!

If anyone orders chips, I recommend www.modchipsource.com They talk to you when you need help and their chat system works. They will reply to your email when you email them.


Merchant: mods4less.com
Order ID: VXVE30469563
Order Placed: 14-Jun-03 10:25 AM
Shipping Amount: $6.05
Tax Amount: $0.00
Amount of Transaction: $44.05
Payment Type: Master Card
"