"Paid for $275 worth of stuff, and had to file a claim with paypal to get my money back after several weeks. Store did not reply to any of my numerous emails, nor did they reply to the "helpdesk ticket system" they have implemented on their site."
"DO NOT BUY FROM THIS COMPANY UNDER ANY CIRCUMSTANCES!
Placed order 09/26/2004, as of 12/10/2004 I have received nothing!
I was going to give you all the gory deatails but I think the first line says it all and as you will read in the reviews that follow this company is a just a scam designed to steal your money, you will not get your product."
"DO NOT BUY FROM THIS STORE !
I ordered stuff back on June, but until today (10/22) it is not here yet. 4 months to process an order ? that's horrible !!"
"IMMEDIATE DISPUTE !
Item ordered 9/21 , they say shipped 9/28/04, AS OF 10/18/04 I STILL HAVE NOT RECIEVED THE ITEM NOR HAVE THEY RESPONDED TO MY MANY EMAILS.
Please demand they reply to me.
Sincerely,
Michael Gross"
"I PLACED AN ORDER SEPTEMBER 24TH AND HAVE NOT BEEN ABLE TO CONTACT MODSTORE. THE PRODUCT I'VE ORDERED IS NO LONGER ON THE WEB SITE. I HAVE FILED A COMPLAINT WITH PAY PAL. I recieved a refund from the seller. would not use again"
"never shipped my order, never responded to email, phone always busy. "
"i ordered over a month ago and still have not recieved any feedback about my order. I paid via paypal the same day, and have tried contacting them 5+ times through various means. I don't even plan on ordering from here again, not worth the hassle."
"HORRIBLE communication. NEVER replies to ANY form of contact offered on his site, including AIM, e-mail, or voicemail. Check the forums on www.xbox-scene.com and see just how crappy a seller this guy is. STAY AWAY"
"I placed my order on the 25th of July and have not received anything. It is now the 11th of August and I have emailed, called, and IMed the seller with no response. I'm now trying to get my money back since I don't think I'll ever get my order or any explaination for why."
"I made a purchase at Modstore.com on July 16th, 2004. I requested express shipping (overnight). After 6 days with no shipment, I cancelled the order on July 22nd via e-mail and through their web site form (their support phone number does not work). I never received a cancellation confirmation. Then out of nowhere, they shipped my order on August 10th.
You should go to www.mods4less.com. They shipped my order within 3 hours. In 10 years on the Internet, Modstore.com is the most pathetic online merchant I have ever ordererd from. Stay away."
"Ordered a mod chip in June (after the web site announced availability within a few days).
My money was withdrawn immedatiately, but I have not heard back from them since (and not received the maerchandise either). Tried to contact the store several times (email, voice mail). No response whatsoever.
"
"Really great people, great pricing and good turn around time."
"I would not recommend this seller because of
poor customer service practices.
This item did not ship until 21 says after my order, enough though the sellers website indicated item is in stock.
In addition, I received no response from customer service phone calls or email messages. I was completely and entirely ignored when inquiring as to the status of my order.
I recommed you spend you money somewhere else if customer service is important to you.
"
"I ordered a modchip from Modstore.com there was a small delay in the shiping becuase a factory firmware upgrade was released.. As soon as the chip got back in stock it was sent and I recieved it promptly. Easy to use site, good support, the person who runs the shop is very nice and I would recommend this shop to anyone.
-Snake"
"Great customer service and fast transaction. Keep up the good work. ^_^"