"Just like everyone has said,this is big organisation scam , making you to believe this working platform to you to earn money from giving rating of star to hotels invest your money to realise 35 click to get high commission package, just to be trapped in once you have put money in you can't withdraw till you reach 35 ,but you could end up putting more cash in before it gets to 35 and it can higher package before you reach 35 .and first it looks good because you start with £50. You do 35:then they send your commission,you then think it must be true ,but you get trapped with investment of higher value of hotel ratings you end investing 500 high has 2000 or even more thinking you going to get it back ..
Be careful report this company. .they use crypto currency to transfer your money which is send to there holdings....lost over 3k.
Scammers scams.."
"Be carful with them, that platform taking peoples money!!! You press 35 clicks for good reviews and you loss all your money that you invest, my husband just lost £6000..
any advise? "
"This company is a Scam, this is the second time that I purchase a Ticket and they call me the next day to tell me that unfortunately the ticket that I purchase is no longer available and then they offer you a completely different flight time, more stops and longer wait hours, obviously this is the scam. DO NOT PURCHASE ANY TICKETS FROM THEM."
"Please be Aware of Momondohotels-agent.com (they cooperate with Jetcost.com) Scammeres they frauding people usuing Fake rating hotels business.You have to clicks Rates 35 to get paid.Finally you will lost evrything.They trained perfectly to Robbing peopele.
If you was scamed please report to any fraud departaments to stop them."
"FRAUD!
I found an international ticket from their website that was linked to TRAVELGENIO that is a scam travel agency. They sell me a flexible ticket but a month before my flight I asked them to change the date and at first they asked for $160 extra and when I accept to pay it, they asked me to pay $417.40 extra again, they SCAMMING people.
Do not trust MOMONDO, they are SCAM.
Here is my original ticket number 2357818787369"
"Do not buy tickets on Travelis!!
Do not buy tickets on Travelis!!! The absolute worst service you are ever going to get and its a scam. If you buy a ticket and there is anything that goes wrong you will not get any help unless you pay even more than you did for the ticket. After reading the reviews about Travelis and RCG gruppen on trustpilot (its the same company) I deeply regret ever buying from this company because the number one goal in their business plan is to get as much money out of people as possible by using a combination of bad customer service and confusing terms and conditions"
"(I'm typing while shaking with rage as I just got off from the phone with the Momondo CS). Giving 1 star is beyond generous. I'm appalled and shocked that this hell hole is still operating.
It's my very first time booking through Momondo. Never had I ever experienced such poor, unprofessional horrible experience in my life. I've been travelling my whole life, and I normally use Skyscanner, but a friend referred me to Momondo. It's the most irresponsible company that I've encountered.
I booked a return flight through Momondo, then It redirected me to eDreams (fuqken eNightmares). They deducted my credit card, but I didn't receive any booking confirmation, only a lousy sketchy 'booking request in process'.
I tried countless of times to contact their CS, but it's so irritating and almost impossible to talk with real agents. Then I ended up making an expensive long distance phone call to London. A super rude obnoxious Indian guy was talking to me. Not sure if he's underpaid, or rather fed up with all of the complaints that he has to bear every minute everyday. It turned out that MY BOOKING WAS UNSUCCESSFUL, he said that they are unable to find the flights, and YET THEY TOOK MY MONEY. I was furious to say the least, why the fuqk would you publish such availability and take my money if you are unable to process the booking??! Classic scammers, of course it will require at least 7 to 10 days to refund my money. So now, I'm all pssed and with no money to book for another flight. I haven't receive any cancellation refund email from edreams.
Since I'm worried and been anxious all day. Then I tried to reach out to Momondo about this.
Again, a guy answered my call and he kept referring me to their lousy unhelpful website. "please refer to our website on the help section". Why would I make such an expensive long distance phone call and yet being referred to your fricking website. Your website is unhelpful to say the least.
I was explaining my booking process and expressing my frustration on this matter. The CS guy said that he doesn't understand half of what I was saying and kept referring me back to their website. It made me even more furious. Which part of my English you don't understand?? beyond rude and obnoxious. . Then the guy HUNG UP on me. Seriously?? This is by far the worst customer service I have ever encountered.
SHAME ON MOMONDO to have affiliated with scammers like eNightmares. SHAME! and shame on your poor customer service.
To that guy I was speaking to, whoever you are, I hope you will get sacked asap.
AVOID THEM AT ALL COST. YOU HAVE BEEN WARNED"
"Never use Momondo for your booking! They can forward your search to any third-party booking sites like BudgetAir.CA and get poor end-user support and higher price. On my recent booking, the cost went up over 300 CAD from the invoice amount due to Budget Air used USD for the conversion. There was no indication of the exchange rate or using the non-Canadian site for booking during the payment; you won't come to know until you see the bank statement! I heard similar stories from several frustrated friends! I contacted BudgetAir.CA, but their customer care executives were rude and offered no support and challenged me to cancel the booking with a fee of $70 per person. Think twice before you book next time with frauds like Momondo!"
"Dealing with Momondo has been one of the most horrible experiences of my entire travel life. Let me start by saying my father was a vice president of a major American airlines and I was a flight attendant, so we have a lot of travel experience. Please remember that this is not a United States based company and therefore Americans have very little protection. We had a problem with our eTicket via third party through Momondo for American Airlines. American Airlines would not touch it because it was third party purchase. We could not reach Momondo because they are out of this country. The third party is Flightbird, some of the most dishonest people we have ever had to deal with. We spent a week and countless hours on the phone over this issue and never got it resolved. In order to get our money back, our bank suggested filing a claim through our credit card company. Momondo might be alright, but they contract with disreputable companies and have no way to provide customer support if something goes wrong. If you have no problems, maybe you can get a cheap ticket. If you have a problem, buyer beware because you will likely never get it resolved."
"It doesn't show true pricing results particularly in results to sunwig.com.
Scam!"
"Tickets from tripsta/ momondo, bussines ticket , air kenya refused to issue boarding pass for paid ticket for three hours ( paid last minute full price for another airline to meet the next day meeting), no response for the past two months ( i need full refund ,
No Diabetic food on any of my flights as I ordered ahead of time as per my ticket.
No response from tripsta "
"Please don't ever book your tickets through Momondo. It ****. They displayed a certain price and when I booked the ticket it took me to Travelgenio company website.They charged me $50 more and never sent my tickets. When I called Travelgenio they said that now I have to pay $250 more because the fares have changed. "
"I booked tickets to Europe for this past spring and I got a great deal on direct flights to Zurich from Dulles for $545. I realize Momondo does not sell the tickets, it is only a search engine.
I recently tried it again for tickets to Puerto Vallarta. When I went to several of the websites Momondo linked me to the tickets were not available. In fact, one website, Flying.com was advertising RT tickets for $432, but when I went to the site they were over $1,500. This same thing happened when I picked different flights on this website and a couple other websites on Momondo. I think they need to do a better job of verifying what other websites are advertising. It seems like some of these other sites know how to manipulate Momondo's seach engine. "
"This site did not honor the price quoted! It had charged my credit card $10 more than what the receipt had said! I can not get ahold of anyone to ask why they did this. I emailed and left messages! No one has returned my calls or emailed me back!"
"Hi.
Hi my name is Kendra White and I live in St. John's Newfoundland Canada. I have been using momondo to search for a family trip to Orlando Florida. I recently came across a price on your website and went to book it. I immedjately took a picture to send my husband as I was going to book it. When I went to book it, it kept continuing on to the flyfar.ca with 1 passenger, even though I put it in for 5 passengers and Momondo gave me the price for 5. So I quickly emailed the contact for feedback and he emailed me back stating that there "We have looked into this, and there seems to be an issue with the way FlyFar.ca is processing the information we are sending to them. We are working on fixing this issue with them. Hopefully it will be resolved soon." Best regards / Med venlig hilsen
Nilas Simonsen
Feedback Administrator
I emailed him back stating that your website should honor that price I got. That it wasn't my fault. I haven't heard anything back since. He hasn't evdn responded to me. I think it's ridiculous and non professional. I wouldn't recommend booking with them at all. Poor customer service at its finest.
Kendra White
Sent from my iPhone"