"MONARCH APPLIANCES IN GLASSPORT, PA, IS A COMPLETE RIP OFF OF FOREIGNERS THAT ATTEMPT TO HIDE THE FACT THAT THEY ARE AMERICAN BORN BY RENAMING THEMSELVES BY AMERICAN NAMES. THE REPRESENTATIVE "KEN" TURNED OUT TO BE AN AFRICAN WOMAN, THEY ARE FROM NIGERIA AND TAKE ADVANTAGE OF UNSUSPECTING CUSTOMERS BY TAKING PICTURES OF APPLIANCES THAT THEY HAVE TRIED TO FIX UP, HOWEVER THEY DO A VERY POOR JOB OF IT, WHICH IS WHY THE PAINT ON THE STOVE THEY SOLD ME WAS STILL WET WHEN THEY DELIVERED IT. BEWARE OF THEM ON CRAIGSLIST PITTSBURGH, BACK PAGE AND SITE LIKE OFFER UP, YOU WILL GET PLAYED!"