"I Made an order and when I received it, there were missing grips and they had added the cost of the grips to the shipping fees to balance their invoice, after numerous attemps they finally refunded me the missing items which were by the out of stock and had not reduced my bill by that amount. Also after placing another order they contacted me for additionnal shipping fees, so I asked them to cancel the order because the shipping fees were to high and more than the order itself and the answer I got was totally rude. I will never buy there again. "
"As a component clubmaker, I've spent thousands at Monark golf over the past few years. Their prices are usually o.k. and they have a better than average selection of components. Their flat rate shipping is a good deal, especially when placing large orders. Their turnaround time is usually 24 hours. On the downside, customer service can be spotty. English is a second language here and returns can be tricky. Expect to pay return shipping, even if the product is defective (rare, but it happens). You will never find any "free shipping" or % off holiday sales here either. Other than that, it's a good place to do business in a somewhat niche market.
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"This place claims it can only ship to a residential address - and needs proof too! I'll happily take my business elsewhere (and have done so too) "
"It was easy to order on the website. I called to double check if the shafts and grips I needed were in stock and the website accurately reflected what stock was in the store. The order came quickly and was packed excellently. The prices were the best I could find on the web. I will order from them again for clubmaking supplies. Perfect!"
"I purchased the B2 hybrid club set in late September. I found that all the clubs except the #2 hybrid were easy to hit and immediately improved my game. The #2 hybrid took a bit more more time to master. Yesterday I thought I finally got it. I hit a beautiful fairway shot and watched as the head flew off the shaft as the ball rolled on to the green. Mixed emotions. A local golf shop is repairing the club."
"King XH-2 Fairway Wood Head has been one of the best clubs I ever purchased with really good looking head and performed well with utmost precision. Thanks for the fast shipping guys; Thumbs up :) I will be coming again soon…!!"
"My eyes were resting on B-2 Hybrid/Iron Combo Set for several years, and was amazed to see how straight these clubs can hit; even with a lousy shot. So happy with the purchase at Monark and would recommend anyone planning to upgrade….!!"
"I purchased Forged Iron Head Left Hand from Monark a month ago and playing with these beautiful iron ever since. Its unique fact lies in its head design which makes each strike "
"Compared to the other grips I tried, I was impressed with the sturdy quality at Monark Golf. My hand felt more relaxed with the putter stroke. First-class fitting and I love the way it feels in MY hand."
"Ordered right-hand chipper from Monark Golf, and is undoubtedly an excellent investment for any golfer. You’ll know it instantly when you’ll feel a greater loft upon striking a ball. I’m incredibly thankful for the prompt delivery. Overall satisfied.
Good work…thanks."
"Do not waste your time or money with these total PIGS,
There customer service is non existent,
There attitude absolutely stinks,
Rude, Disgusting low life scumbags that care about nothing more than your money.
I tried to order online, through the cart process, checked out.
THEN received a email saying if i want my item they want more money for postage!?
My fault apparently they cant figure out postage, and wouldn't commit to the agreed amount of money calculated and paid for when you type in your postage address.
Waste of time, waste of money.
If you want the run around waiting days for emails not even getting confirmation orders on your products, by all means use this amateur, **** website.
What a joke of a company, if you would even call it that!?
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"Ordered four putter shafts. The charge hit my credit card immediately but I've received no order confirmation and there is no order associated with my login. Sent them an email and got nothing in reply. Still have no idea whether they are processing the order, if it will arrive and doubt I'll get a shipping notice. These are normal customer communications that everyone expects when they deal with an online vendor. Not a good experience!!!!"
"I've ordered from Monark many times and unlike some of the other reviews I've read here, my experience has always been positive. Prices are in keeping with the average of the component industry and the flat rate shipping is very fair, particularly with the quick turnaround time on most orders. My only dealing with customer service was regarding a recent purchase, where they were out of stock on a shaft I had ordered. They made me aware of the issue and were quick to offer options and a resolution. Their email replies were timely and courteous and they got the order out the next day. If I had to complain about one thing, it would be that coupon codes and free shipping offers are a rarity; but then, their competitors are equally reluctant. In summary, I can only speak to my experiences and they have been consistent. "
"I've ordered from Monark on several occasions for a total of around $900 in various shafts and components. I've never had a problem with them and they typically fulfill the order within several hours complete with tracking info. I highly recommend Monark Golf."
"Ordered a custom shaft and they are doing there best to make it happen
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