"Ordered monitor power supply to be delivered two day air. It arrived on time, and was not working. Called them on the 7th or 8th and was told they would send me another one via the same shipping method (two day air). This meant the replacement should have shipped the following Monday and arrived on Wednesday. It had not arrived by Friday, I called them and it hadn't even shipped yet. I was told it would be shipped two day air. I demanded next day air and was told that that was fine, but if they get the first power supply back and it tests ok, I will have to pay for the increase in shipping. This company doesn't know the meaning of customer service and I will NEVER order from them again, you do so at your own peril.UPDATE: I canceled the replacement power supply and they issued a return shipping label via email. One week later I receive the replacement power supply anyways and to top it off it was sent GROUND!!"
"I just bought a 21" Hitachi monitor from these guys. The processed and shipped it the same day as my online order as promised (if before 3pm or something like that). In in S Cal and they are in N Cal so the UPS ground shipping was pretty fast.
In my "special instructions" for shipping, I asked for the package to be held at the UPS center since I work all day long. They must not have read this line because it didn't happen. I had to wait for a delivery attempt before I could arrange with UPS to have it held at there center.
Monitor was well packed and works well (so far). It's definitely looks like an older monitor, but it's in excellent condition, as advertised.
If I have any further problems, I'll post another reply. "
"I bought a Sony trinitron refurbished 19" monitor.
The ordering was easy. The product arrived on time. And a great monitor - almost new. I am
very satisfied so far.
"